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New Hall Hotel & Spa, Birmingham

★★★★·9.1/ 10Excellent
·Hotels
99 rooms
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 64 facilities +
Review
Official

There are a total of 60 rooms on the premises. Guests may take advantage of the Wi-Fi connection on public areas at New Hall. As this hotel features 24-hour reception, guests are always welcome.

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Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the historic grounds, beautiful architecture, and exceptional, attentive staff. Rooms are comfortable and clean. Main complaints involve inconsistent food quality, a dated and crowded spa/pool area, and occasional service lapses.

Dimension scores · cross-source

Facilities9.3
Location9.2
Cleanliness9.0
Service8.6
Value8.0
+ PraisedOutstanding staff service · Spacious and clean rooms · Beautiful historic grounds · High-quality dining options
- ComplaintsLimited spa space · Insufficient pool loungers · Rooms can be warm · Occasional breakfast oversights

KEYIdeal for adults seeking history and service. Manage expectations regarding food consistency and spa facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport convenience?+
Rated 9.2 for location, it sits in 26 acres of tranquil gardens with a moat. However, it is rural and best accessed by car.
historyWhat is special or historical about the hotel?+
It is an 800-year-old medieval manor blending historic charm with modern comfort, featuring beautiful architecture and grounds.
diningHow is the dining and breakfast?+
Breakfast is rich and delicious, highly praised. Dining is exquisite, though some guests note inconsistent food quality occasionally.
serviceHow is the staff service?+
Service rated 8.6; guests praise the exceptional, attentive staff. However, occasional slow response or confusion was noted.
roomAre the rooms comfortable and well-equipped?+
Rooms are comfortable and clean (cleanliness 9.0), with broadband and robes. Some may be warm, but generally excellent.
facilityHow are the spa and pool facilities?+
Features spa, hot tub, and heated pool. However, facilities are dated, the pool is small/crowded, and chlorine smell bothers some.
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