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Pacific Islands Club Guam

★★★★·8.2/ 10Recommended
·Hotels
777 rooms· Check-in 03:00 PM / out —
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsAll 85 facilities +
Review
Official

This all-inclusive resort is Guam's largest and only true resort and waterpark. Ideally located in the heart Tumon Bay, PIC is comprised of 3 Towers on 122 acres of tropical garden, waterfalls, beach, and waterpark, including over 40 different water and sports activities at no additional cost to staying guests. Friendly Clubmates are connoisseurs of fun and sports instructors, ensuring a memorable experience. Modern white high-rise buildings on an extensive tropical garden with water park.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the family-friendly amenities, water park, and staff enthusiasm. Common complaints include aging facilities, hygiene issues (cockroaches/mold), mediocre/expensive food, and inconvenient location of Oceana towers.

Dimension scores · cross-source

Surroundings8.8
Facilities7.8
Location7.6
Service7.5
Value7.3
Cleanliness7.0
PraisedExcellent water park & activities · Kid-friendly staff · Good beach environment · Good views in some rooms
ComplaintsAging facilities & hygiene issues · Poor food value · Noisy AC · Long walks from some towers

KEYBest for families. Choose Royal Tower, lower food expectations, and check room hygiene.

FAQ · grounded in hotel data & reviews

familyIs this hotel suitable for families with children? What kid-friendly facilities are available?
Highly recommended for families. It features a water park, kids' club, and playground. Guests praise it as a 'child's paradise' with rich free activities and enthusiastic staff, despite some aging facilities.
pros_consWhat is the overall guest rating? What are the main pros and cons?
Recommendation rate is 99% with a 7.4 score. Pros include family amenities and friendly staff. Cons involve aging facilities, hygiene issues in some rooms, expensive/mediocre food, and long elevator waits at Oceana towers.
diningHow is the dining situation at the hotel?
Offers buffet/European breakfast and an on-site restaurant. However, guests note mediocre quality, high prices, and Korean-style flavors, suggesting lower cost-performance. Consider dining out for better options.
roomWhat is the condition of room hygiene and facilities?
Cleanliness score is 7.0. Some guests reported cockroaches or mold, and facilities are aging. Despite strict cleaning protocols, actual conditions vary; inspect rooms carefully upon arrival.
locationIs the hotel location convenient for transportation?
Located in Tumon near Ipanao Beach with a great environment. However, Oceana towers are far with long elevator waits. Location score is 7.6, suitable for beach leisure.
facilityWhat entertainment facilities does the hotel offer besides accommodation?
Facilities score is 7.8. Beyond the water park, it offers mini-golf, tennis, snorkeling, windsurfing, and evening entertainment. Rich free activities are a highlight for outdoor enthusiasts.
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