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Crowne Plaza Torreon by IHG

★★★★·9.0/ 10Excellent
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
2004-02-24 opened· 193 rooms
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 41 facilities +
Review
Official

Crowne Plaza Torreon By IHG provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and shuttle at the hotel ensure effortless exploration of Torreon. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at Crowne Plaza Torreon By IHG, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Crowne Plaza Torreon By IHG through their distinctive delivery assistance. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Treat and spoil yourself by taking a trip to steam room. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 338 guest reviews · multi-source · as of 2026-07-09

Guests praise the excellent breakfast, friendly staff, and comfortable rooms. Common complaints include aging facilities, mold, poor pool hygiene, noise issues, and occasional maintenance neglect.

Dimension scores · cross-source

Rooms10.0
Cleanliness8.8
Facilities8.7
Surroundings8.6
Service8.3
Value8.0
Location8.0
PraisedExcellent breakfast · Friendly staff · Heated indoor pool · Comfortable rooms
ComplaintsPoor maintenance · Pool noise/management · Cleaning issues · Booking errors

KEYSuitable for those valuing dining and service. Check room condition upon arrival; avoid if sensitive to noise or pool hygiene.

FAQ · grounded in hotel data & reviews

diningHow is the breakfast?
Guests highly praise the excellent breakfast quality and value. The Las Ventanas restaurant offers an international buffet that satisfies most diners.
facilityWhat fitness and leisure facilities are available?
The hotel features an indoor pool, sauna, hydromassage bath, and a fitness center (surcharge). A nearby health spa is also available for relaxation.
locationIs the location convenient? Is it near the airport?
Ideally located just 6 km from Torreon Airport with easy access to attractions like the Cristo de las Noas Statue, though some find it slightly remote.
familyIs this hotel suitable for families with children?
Yes, children are allowed. Families appreciate the supervised childcare activities, indoor pool, and excellent breakfast, making it a great choice for kids.
businessHow is the experience for business travelers?
Business guests love the comfortable rooms and breakfast. However, be aware of potential Wi-Fi charges and hidden fees mentioned by some travelers.
memberWhat are the official perks for IHG One Rewards members?
Diamond members get bonus points, breakfast, welcome amenities, and possible upgrades. Gold/Platinum/Silver tiers receive bonus points and possible late checkout.
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