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Sun City Hotel and Casino

★★★★·8.1/ 10Recommended
·Hotels
Check-in 02:00 PM / out 11:00 AM
Arcade/game roomParasailing on siteNightclubExpress check-outMeeting roomsFitness facilitiesAll 76 facilities +
Review
Official

Nestled in the rolling hills of Pilanesberg, one of South Africa's most scenic locations, Sun City has earned its reputation as Africa's Kingdom of Pleasure. This six-story, air-conditioned hotel offers 340 rooms, including eight suites. Guests enjoy a wide array of amenities, including a 24-hour reception desk, currency exchange, shops, a hairdressing salon, a games room, and public internet access. Dining options range from a café to a nightclub, and younger guests are entertained with a playground and kids' club. Each carpeted room overlooks the pool and features a work area, lounge, en suite bathroom with a hairdryer, direct-dial telephone, television, minibar, king-size bed, safe, and central air conditioning. Relaxation awaits by the pool with its snack bar, sun loungers, and parasols, along with access to spa facilities such as a sauna, steam room, and massage services. Active guests can partake in various water sports, two world-class golf courses, horse riding, tennis, and more, including complimentary access to the Valley of Waves water park.

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Guest scores & sentiment

From 203 guest reviews · multi-source · as of 2026-07-17

Guests praise the lush environment, extensive amenities including free water parks, and friendly staff. Common complaints involve aging facilities (broken elevators), noise from renovations or pool music, hygiene issues (odors, dirty pools), and chaotic breakfast service.

Dimension scores · cross-source

Location8.2
Facilities7.8
Cleanliness7.8
Service7.2
Value6.6
PraisedWater park & pool facilities · Rich natural scenery & outdoor activities · High safety & security · Friendly staff in some areas
ComplaintsPoor room hygiene & cleaning · Outdated facilities & delayed maintenance · Declining breakfast quality & service · Slow staff response & poor attitude

KEYSuitable for families seeking comprehensive resorts. Avoid renovation periods, expect aging facilities, and verify pool heating status.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Rated 8.2 for location, described as an oasis-like environment. However, some guests noted noise disturbances, so quiet-seekers should verify conditions.
diningWhat are the breakfast and dining options like?
Offers 24-hour room service, Sun Terrace, and poolside bar. Breakfast has variety but service is chaotic; allow extra time for meals.
familyIs this hotel suitable for families with children?
Despite having kids' activities and water parks, policy states 'children not allowed', which may restrict specific bookings. Families often complain about aging facilities and hygiene.
businessHow is the experience for business travelers?
Business guests appreciate spacious rooms and good breakfast but complain about aging maintenance (carpets, AC) and slow service response.
coupleIs this recommended for couples?
Couples praise spacious rooms, pool views, and modern renovated facilities. Concerns include aging equipment in some rooms, noise, and slow service.
roomWhat are the room facilities and hygiene like?
Rooms are generally spacious, but hygiene issues like odors or dirty pools exist. Some rooms have maintenance delays (AC panels, hot water); cleanliness score is 7.8.
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