Sheraton Astana Hotel
Sheraton Astana Hotel provides flawless service and all the necessary facilities for visitors. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Start your day stress-free at Sheraton Astana Hotel as breakfast is made available for you on the premises. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.
Tier × benefits, as tested
What guests actually got at each tier — switch levels.
Subject to availability
Lounge access at select properties
延迟至14:00退房 · until 14:00
积分或早餐礼遇
Guest scores & sentiment
From 363 guest reviews · multi-source · as of 2026-07-18
Guests praise the central location, connected mall, and friendly staff. Spa and breakfast are highlights. Complaints focus on slow check-in, minor maintenance issues like pillow comfort and water temperature, and occasional service lapses.
Dimension scores · cross-source
KEYSuitable for travelers valuing convenience and service. Allow time for check-in; request specific pillows or report water temp issues early.
FAQ · grounded in hotel data & reviews
Room types · 17
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Presidential King Suite with lounge access, City view
The Presidential Suite features a spacious bedroom with private bathroom and dressing room, a large living room and dining area and an office space. It offers views of the city's downtown area from its French windows. It offers executive lounge access where snacks and desserts, evening hors d’oeuvres, nonalcoholic and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available. A Club Concierge service is available during the working hours of the lounge
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Presidential Suite, 1 Double Bed
<p><strong>1 Double Bed</strong></p><p>1798-sq-foot room, located on the top floor, city views</p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Executive King Suite with lounge access, Courtyard view
Overlooking the quiet courtyard, this executive suite features a bedroom with a king-size bed, a separate living and dining area and two bathrooms. It offers executive lounge access where snacks and desserts, evening hors d’oeuvres, nonalcoholic and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available. A Club Concierge service is available during the working hours of the lounge.
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Executive Suite, 1 King Bed
<p><strong>1 King Bed</strong></p><p>990-sq-foot room with courtyard views </p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Premium King Suite with lounge access, Courtyard view
Overlooking the quiet courtyard, this premium suite features a bedroom with a king-size bed, a separate living and dining area and a spacious bathroom. It offers executive lounge access where snacks and desserts, evening hors d’oeuvres, nonalcoholic and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available. A Club Concierge service is available during the working hours of the lounge.
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Premium Suite, 1 King Bed
<p><strong>1 King Bed</strong></p><p>850-sq-foot room with courtyard views </p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Club Suite, 1 King Bed
<p><strong>1 King Bed</strong></p><p>667-sq-foot room with city views </p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Business Suite with lounge access,1 King, City view
Offering panoramic views, this suite includes a king-size bed, a living area and a bathroom with a shower and a bath tub. It offers executive lounge access where snacks and desserts, evening hors d’oeuvres, nonalcoholic and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available. A Club Concierge service is available during the working hours of the lounge.
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Club Suite, 1 King Bed
<p><strong>1 King Bed</strong></p><p>506-sq-foot room with courtyard views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Free local calls, queen sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Club Suite with lounge access,1 King, Courtyard view
This modern suite includes a separate bedroom and a spacious living area. It offers executive lounge access where snacks and desserts, evening hors d’oeuvres, nonalcoholic and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available. A Club Concierge service is available during the working hours of the lounge.
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1 Bedroom Apartment, King
This double room features oven, air conditioning, sofa, TV and a working desk.
Rates / book on FlyerTrip →Club room, 2 double beds with lounge access
This room is equipped with a working desk and a bathroom with a bath tub. It offers executive lounge access where snacks and desserts, evening hors d’oeuvres, nonalcoholic and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available. A Club Concierge service is available during the working hours of the lounge.
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Club room with lounge access,1 King
This modern room includes a TV, design lamps and a walk-in shower. It offers executive lounge access where snacks and desserts, evening hors d’oeuvres, nonalcoholic and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available. A Club Concierge service is available during the working hours of the lounge.
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Deluxe Double Room with Two Double Beds
This room is equipped with a working desk and a bathroom with a bath tub. Overlooking the city or courtyard, this modern room features a desk, TV, designer lamps and a walk-in shower. Breakfast is served at Emiliya Restaurant on the hotel's 1st floor. Free Wi-Fi is available at the hotel.
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Deluxe Room, Guest room, 1 king bed
This deluxe room includes a TV, design lamps and a walk-in shower.
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Studio Apartment, 1 King
This double room features a bathrobe, TV, working desk, oven and tea/coffee maker.
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Club Room, 1 King Bed
<p><strong>1 King Bed</strong></p><p>258-sq-foot soundproofed room with city and courtyard views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Facilities · 85
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
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