Name: The King and Queen
Address: 1 New Road East Malling, West Malling, GB

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the convenient location, friendly staff, and cleanliness. In-room breakfast boxes and fridges are highlights. Common complaints include small rooms, difficulty operating heating, cleaning noise, and missing amenities like hair dryers.

Dimension scores · cross-source

Service9.2

Rooms9.1

Value9.1

Location9.1

Cleanliness9.1

Wi-Fi9.0

Facilities8.7

Surroundings8.6

＋ PraisedFriendly and helpful staff · Clean and well-maintained rooms · Convenient location with reserved parking · Practical and varied in-room breakfast box

－ ComplaintsNo cooked breakfast available · Small rooms and occasional missing amenities · Occasional pub or early-morning external noise · Heating system can be difficult to operate

KEYIdeal for short stays and train travelers. Bring a hairdryer, check heating controls, and be aware of cleaning schedules.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?＋

Located 17km from Chatham Train Station, it offers easy access to Ightham Mote and Leeds Castle. Guests highly rate its convenience (9.1/10).

diningHow is breakfast served? Are there hot options?＋

In-room breakfast boxes with fridges are praised. However, some guests note a lack of hot breakfast options, with cold items being the main offering.

roomAre rooms well-equipped? Is there a hair dryer?＋

Rooms feature desks, TVs, free WiFi, and private bathrooms. However, amenities like hair dryers are often missing, and some rooms are small. WiFi scores 9.0.

pros_consWhat are the main pros and cons?＋

Pros: Friendly staff, convenient location, clean rooms, reserved parking. Cons: Heating issues, cleaning noise, steep stairs, and basic facilities in some rooms.

policyWhat are check-in/out times? Are pets allowed?＋

Check-in is at 14:00 and check-out at 10:00. Pets and children are not allowed. Parking incurs a surcharge, with discounted offsite options available.

coupleIs this hotel suitable for couples?＋

Highly suitable. Couples praise the friendly staff, cleanliness, and reserved parking. The garden and Japanese garden provide a tranquil atmosphere, though some find rooms small.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Standard Double Room

1 × Queen bed9 ㎡up to 2

The double room offers a private entrance, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a flat-screen TV, a wardrobe, a carpeted floor and heating. The unit has 1 bed.

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Facilities · 16

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableParkingGuest rooms disinfected between staysHand sanitizer in guest room and key areasFirst aid kit availableSanitized tableware & silverwarePhysical distancing in dining areasInternet accessJapanese gardenOffsite parking discounted rates availableSecured parkingSelf parking (surcharge)Free wired internetNon-smoking roomsRestaurantRoom service

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Nearby & map

DiningSights

1

Bowleys at The Plough

Modern British

£££

Tucked away down a narrow street, The Plough proudly declares that it is 'community owned, family run'. The community in question is the people of Trottiscliffe, who rallied round to buy and refurbish their local pub when property developers were circling. Among their number was the Yates family, who now look after this small restaurant offering a concise menu of carefully crafted, ambitious and classically based dishes. Local produce, some of it their own, informs the menus – even the butter is homemade.

6.8km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.