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Shangri-La Rasa Sayang, Penang

★★★★★·9.1/ 10Excellent
SShangri-La·Shangri-La Circle·Resorts
1973 opened · 2014 renovated· 304 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 79 facilities +
Review
Official

Shangri-La Rasa Sayang, Penang offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Penang. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Traveling with minimal baggage is achievable at Shangri-La Rasa Sayang, Penang, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Shangri-La Rasa Sayang, Penang is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. At Shangri-La Rasa Sayang, Penang, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Shangri-La Rasa Sayang, Penang offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. No matter your specific dietary needs, rest assured that Shangri-La Rasa Sayang, Penang provides an array of halal choices to ensure your dining experience is nothing short of delightful. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Visitors who enjoy preparing their own culinary delights will appreciate the presence of an on-site BBQ facilities and shared kitchen at this location. Shangri-La Rasa Sayang, Penang provides a superb assortment of leisure amenities for guests to enjoy. Make certain to allocate time for discovering the shoreline, easily reachable right from the hotel. Unwind after a long day by stopping by massage, salon, steam room, spa and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 627 guest reviews · multi-source · as of 2026-07-04

Guests praise exceptional staff service, lush gardens, and Rasa Wing perks. Criticisms focus on dated facilities, insufficient sockets, noise issues, and lack of beach.

Dimension scores · cross-source

Cleanliness9.2
Facilities9.1
Service9.0
Location9.0
Rooms8.9
Value8.3
PraisedWarm and attentive staff · Abundant and delicious dining options · Peaceful and comfortable environment · Thoughtful surprise services
ComplaintsBooking channel errors · Obstructed sea views · Aging facilities or maintenance issues · Occasional poor attitude or discrimination

KEYIdeal for service-focused travelers. Choose Rasa Wing, expect older facilities, and check noise/beach status.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in Penang with a high location score of 9.0, surrounded by lush tropical gardens. Note that beach conditions may vary due to environmental factors.
diningAre breakfast and dining options diverse?
Highly praised for its diverse and delicious breakfast. Options include European cuisine at Feringgi Grill, local dishes at The Spice Market Café, and treats at Rasa Deli.
familyIs this hotel suitable for families with children?
Yes, it welcomes children with kid meals, an Adventure Zone, and an Eco Centre. Guests appreciate the safe, tranquil garden environment and personalized family services.
businessIs it convenient for business travelers?
Business facilities include fax/photocopying, tour desk, and private check-in/out. Express services efficiently meet basic office and travel needs for business guests.
coupleWhat are the recommendations or perks for couples?
The Rasa Wing is highly recommended for couples, offering exclusive perks like afternoon tea, cocktails, and an adults-only pool. It provides a tranquil, romantic atmosphere.
roomHow are the room facilities? Any drawbacks?
Rooms are spacious and elegant, but some guests note dated facilities like insufficient sockets or maintenance issues. However, cleanliness scores are high at 9.2.
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