Shangri-La Tanjung Aru, Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu is a five-star luxury resort under the Shangri-La Hotels and Resorts chain, located in Kota Kinabalu, Sabah. Designed as a premier leisure destination, the hotel offers spacious rooms featuring beautiful views, often overlooking the sea or gardens. The property is well-equipped with facilities suitable for families, making it an ideal choice for travelers seeking a comfortable and engaging stay. Guests frequently praise the enthusiastic and professional service provided by the staff, which significantly enhances the overall experience. Dining options are diverse and highly regarded, catering to various tastes. However, some reviews indicate that certain facilities show signs of aging and may require maintenance. Additionally, breakfast areas can become crowded during peak hours, and occasional housekeeping issues have been noted in specific rooms. Despite these minor concerns, the hotel remains a popular choice for frequent travelers and families looking for a relaxing getaway in Kota Kinabalu. Its combination of scenic accommodations, family-friendly amenities, and attentive service makes it a standout option for those visiting the region.
Guest scores & sentiment
From 523 guest reviews · multi-source · as of 2026-07-05
Guests praise exceptional staff service, spacious clean rooms, and stunning sea/sunset views. Food variety is highlighted. Complaints focus on aging decor, occasional mold/maintenance issues, and crowded breakfast buffets.
Dimension scores · cross-source
KEYIdeal for families/couples valuing service. Book high-floor sea view rooms, avoid peak breakfast hours, and expect some aging decor.
FAQ · grounded in hotel data & reviews
Room types · 26
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Tanjung Deluxe Suite with Sea View
Offering more space, this spacious suite features a balcony with sea views. It is fitted with a flat-screen satellite TV, a DVD player and ironing facilities. The private bathroom comes with bathrobes, a hairdryer and free toiletries. Guests enjoy Kinabalu Club benefits.
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Kinabalu Deluxe Suite with Sea View
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, executive lounge access, a coffee machine as well as sea views. The unit has 1 bed.
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Tanjung Executive Suite with Sea View
This spacious suite features a balcony with sea views. It is fitted with a flat-screen satellite TV, a DVD player and ironing facilities. The private bathroom comes with bathrobes, a hairdryer and free toiletries. Guests enjoy Kinabalu Club benefits.
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Kinabalu Executive Suite with Sea View
This spacious suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, executive lounge access, a coffee machine as well as sea views. The unit has 1 bed.
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Kinabalu Family Room
<p><strong>1 King Bed</strong></p><p>710-sq-foot individually decorated room, furnished balcony/patio with sea views </p><br/><p><b>Layout</b> - 2 bedrooms </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access</p><p><b>Entertainment</b> - 43-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Espresso maker, electric kettle, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Magnifying mirror</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies and energy-saving switches</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
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Kinabalu Jungle Themed Family Suite
The spacious family room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
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Horizon Club Sea View Terrace King
The spacious double room offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
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Horizon Club Sea View Terrace Twin
The spacious twin room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
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Tanjung Sea View Terrace King
The spacious double room offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
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Tanjung Sea View Terrace Twin
The spacious twin room offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
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Horizon Club Seaview King Room
The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
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Horizon Club Seaview Twin Room
The spacious twin room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
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Kinabalu Sea View Terrace King
The spacious double room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
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Tanjung King Room with Sea View
Offering sea views and a balcony, this room features air-conditioning, ironing facilities and a flat-screen satellite TV. The private bathroom comes with free toiletries and a hairdryer.
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Tanjung Pool View King
The spacious double room features air conditioning, a mini-bar, a balcony with pool views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
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Tanjung Pool View Twin
The spacious twin room offers air conditioning, a mini-bar, a balcony with pool views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
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Tanjung Twin Room with Sea View
Offering South China Sea and garden views, this twin room features air-conditioning, a seating area and a flat-screen satellite TV. The private bathroom comes with free toiletries and a hairdryer.
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Clown Fish Themed Family Room King
The spacious family room offers air conditioning, a mini-bar, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
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Kinabalu King Room with Mountain View
Featuring a balcony with views of Kinabalu Mountain, this room comes with air-conditioning, a sofa and a satellite TV. The private bathroom comes with free toiletries and a hairdryer.
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Kinabalu King Room with Sea View
Featuring a balcony with sea views, this room comes with air-conditioning, ironing facilities and a satellite TV. The private bathroom comes with free toiletries and a hairdryer.
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Kinabalu Twin Room with Mountain View
Offering views of Kinabalu Mountain, this twin room features air-conditioning, a seating area and a flat-screen satellite TV. The private bathroom comes with free toiletries and a hairdryer.
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Kinabalu Twin Room with Sea View
Offering sea views, this twin room features air-conditioning, ironing facilities and a seating area. The private bathroom comes with free toiletries and a hairdryer.
Rates / book on FlyerTrip →Questers Tanjung Family Terrace King
The unit has 1 bed.
Rates / book on FlyerTrip →Questers Tanjung Family Terrace Twin
The unit offers 2 beds.
Rates / book on FlyerTrip →Family Room, 1 King Bed, Pool View (Tanjung, Terrace)
<p><strong>1 King Bed</strong></p><p>Features a private furnished balcony/patio</p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access</p><p><b>Entertainment</b> - 43-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Espresso maker, electric kettle, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Doorbell and phone notification</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies and energy-saving switches</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Family Twin Room, Terrace, Pool View (Tanjung )
<p><strong>2 Twin Beds</strong></p><p>Features a private furnished balcony/patio</p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access</p><p><b>Entertainment</b> - 43-inch LCD TV with cable channels</p><p><b>Food & Drink</b> - Espresso maker, electric kettle, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Doorbell and phone notification</p><p><b>Eco-friendly</b> - Eco-friendly cleaning supplies and energy-saving switches</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Facilities · 106
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
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