Name: UNA Hotels One Siracusa Wellness & SPA
Address: Via Diodoro Siculo 4, Siracusa, IT

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Guest scores & sentiment

From 498 guest reviews · multi-source · as of 2026-07-05

Guests praise the warm staff and excellent breakfast, along with the SPA and rooftop views. Main complaints involve small rooms, maintenance issues like leaking showers, and the remote location requiring a car.

Dimension scores · cross-source

Service9.0

Cleanliness9.0

Facilities8.5

Value8.4

Surroundings8.4

Rooms8.0

Location7.2

＋ PraisedWarm and professional staff · Abundant and delicious breakfast · Excellent rooftop terrace views · Modern and comfortable design

－ ComplaintsSmall room size · Remote location requires car · Average soundproofing · Extra-cost spa with mixed reviews

KEYSuitable for drivers valuing service and dining. Expect small rooms, check facility conditions, and note extra SPA fees.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Do I need a car?＋

The hotel is in a panoramic location near archaeological parks but is remote from the historic center. A car is recommended, though free private parking is provided.

diningHow is the breakfast? What are the options?＋

Breakfast is highly praised for being rich and delicious. Options include kid meals, packed lunches, fresh fruits, and even QR-code ordering.

spaDoes the hotel have a spa? Is there an extra charge?＋

Yes, it features a unique cave-style Dream SPA with saunas and thalasso pools. However, guests note it incurs an extra charge and can be crowded or cold.

roomAre the rooms large? How are the facilities?＋

Rooms are modern with designer furnishings and LCD TVs. However, they are often criticized for being small, lacking workspaces, and having maintenance issues like leaking showers.

serviceIs the service good?＋

Service scores 9.0/10. Guests highly praise the warm and professional staff, especially Silvana and Monica. Check-in/out is efficient with cashless options available.

familyIs this hotel suitable for families with children?＋

Children are welcome with kid meals provided. Families appreciate the child-friendly staff and modern facilities, though rooms are small and the SPA can be crowded.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Junior Suite

1 × Queen bed45 ㎡up to 2

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit has 1 bed.

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Executive Deluxe Double Room

1 × Extra-large double bed (Super-king size)28 ㎡up to 2

With a balcony and free Wi-Fi, this modern air-conditioned room includes satellite flat-screen TV. Extra beds available in some rooms.

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Executive Double Room

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

With free Wi-Fi this modern air-conditioned room includes satellite flat-screen TV. Extra beds available in some rooms.

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Standard Double Room

1 × Queen bed23 ㎡up to 2

Air-conditioned room with LCD TV, and DVD and CD players.

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Facilities · 79

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceHot tub/JacuzziCar hireSaunaMassage servicesPacked lunchesParkingTerraceCurrency exchangePrivate check-in/check-outGrocery deliveriesKid mealsOutdoor furnitureFruitsSteam roomBeauty ServicesCoffee Shop on siteHammamPersonal trainerStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsFace masks for guests available24-hour securityThermometers for guests provided by propertyMobile app for room serviceHappy hourInternet accessJapanese gardenFitness facilities (surcharge)Express check-inNo accessible train station shuttleElectric bicycle charging stationOffsite parking discounted rates availableReception hallSecured parkingSelf parking (surcharge)Beach yoga on siteSnack bar/deliSupervised childcare/activitiesTelevision in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleWine release eventsFree wired internetFront desk (limited hours)Health or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom service

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Nearby & map

DiningSights

1

American Bakery

Restaurant

Bakery

108m

2

Hmora

Restaurant

Bar

447m

3

Bar Tiffany

Restaurant

Café

598m

4

King F.lli Drago

Restaurant

Italian

598m

5

Mind the Gap Bar

Restaurant

Bar

687m

6

DolceNero Urban Cafe

Restaurant

Café

1.0km

7

Pizzeria Don Chisciotte

pizza

Pizza

1.1km

8

Hollywood Cafe

Restaurant

Bar

1.1km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.