Search cities, hotels, brands…
1 / 24

The Windsor Hotel Toya, Vignette Collection by IHG

★★★★★·9.0/ 10Excellent
IIHG Hotels & Resorts·IHG One Rewards·Hotels
1992 opened · 2002 renovated· 386 rooms· Check-in 03:00 PM / out 12:00 PM
Full-service spaLuggage storageFree WiFiConcierge serviceDesignated smoking areaLibraryAll 43 facilities +
Review
Official

The Windsor Hotel TOYA, Vignette Collection By IHG provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Toyoura.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Start your day stress-free at The Windsor Hotel TOYA, Vignette Collection By IHG as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.Throughout the day, engage in the entertaining activities available at The Windsor Hotel TOYA, Vignette Collection By IHG.Experience the perfection of your winter getaway with ski slopes offered to enhance your stay.Unwind and conclude each day delightfully by stopping by massage, hot tub, steam room, spa and sauna, ensuring a soothing experience.Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 312 guest reviews · multi-source · as of 2026-07-09

Guests praise the stunning mountain views, harp music, and attentive service. Dining quality is appreciated. Main complaints include remote location, limited shuttle frequency, high food prices, outdated room facilities, and occasional rude staff.

Dimension scores · cross-source

Rooms9.4
Cleanliness9.3
Surroundings9.2
Service8.9
Facilities8.9
Location8.6
Value8.5
PraisedStunning lake and sea views · Spacious and comfortable rooms · Excellent onsen experience · Warm and attentive service
ComplaintsInconvenient transport, reliant on shuttles · Expensive dining prices · Some facilities appear dated · Restaurants require advance booking

KEYIdeal for self-drivers or shuttle users valuing views/service. Book transport/dining early, bring snacks, and expect high prices and possible fog.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is transportation convenient?
Located atop a mountain with stunning lake and sea views, but the remote location makes transport inconvenient. Shuttle frequency is limited, so plan ahead or drive.
diningWhat are the dining options? Are they expensive?
Offers high-quality French cuisine, café, and bar. While quality is praised, guests note high prices and limited choices, which may impact budget-conscious travelers.
facilityWhat special facilities and activities does the hotel offer?
Features a full-service spa, indoor/outdoor hot springs, and ski-in/ski-out access. Nearby activities include hiking, biking, golf, and various winter sports.
roomHow are the rooms? Is the view good?
Rooms are spacious and clean with some offering excellent lake views. However, some guests noted outdated facilities, poor soundproofing, and occasionally overheating AC.
serviceHow is the service? Is there language support?
Service is generally warm and attentive, enhanced by lobby harp music. Staff are multilingual, though some guests reported occasional rudeness, leading to mixed experiences.
memberWhat are the benefits for IHG members?
Diamond members get bonus points, free breakfast, welcome amenities, and potential early check-in/late checkout/upgrades. Gold/Platinum/Silver members get bonus points and potential late checkout.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →