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Burke and Wills Hotel Toowoomba

★★★★·9.3/ 10Excellent
·Hotels
📍554 Ruthven Street · Toowoomba ↗
📞+8774246423·Official site ↗
Check-in 02:00 PM / out 10:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorAll 54 facilities +
Review
Official

Located in the heart of the central business district, the hotel offers the best location. It is within walking distance of many tourist attractions of Toowoomba city. It is located approximately 220 km from the Brisbane Airport. This city hotel is the only hotel in Toowoomba to offer 24-hour reception, housekeeping, banquet rooms with conference facilities and gaming facilities, all conveniently in one place. This air-conditioned, 93-room hotel with a lobby offers a hotel safe, lift access, bars and restaurants, Internet access, room and laundry services and a car park for those arriving by car. The rooms are each equipped with a hairdryer, direct dial telephone, satellite/cable TV, a minibar/fridge and an ironing set. A gym and beauty and aquatic facilities are all located a short walk from the hotel and are available seven days a week. The hotel features two bars and two restaurants. Albert's Restaurant and The Glasshouse are open for breakfast and dinner, while Burke's Bar and Bistro offers lunch seven days a week. A continental breakfast is served each day at the hotel.

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Guest scores & sentiment

From 487 guest reviews · multi-source · as of 2026-07-05

Dimension scores · cross-source

Location9.7
Cleanliness9.2
Service9.1
Surroundings9.0
Facilities8.9
Value8.4
＋ PraisedExcellent central location · Friendly and professional staff · Clean and comfortable rooms · Good dining experience
－ ComplaintsFridge space limited by minibar · Expensive breakfast · Minor maintenance issues · Inconsistent room cleanliness

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and convenience?＋
Ideally situated in central Toowoomba, within walking distance to major shopping and tourist spots. The location score is an impressive 9.7/10.
serviceWhat is the staff attitude and professionalism like?＋
With a service score of 9.1, guests highly praise the enthusiastic and professional front desk and dining teams for their attentive assistance.
cleanlinessWhat are the room hygiene and cleaning standards?＋
Cleanliness scores 9.2/10. The hotel enforces strict disinfection and coronavirus-effective cleaning standards, though some guests noted occasional dust or odors.
diningWhat dining options are available? How is breakfast?＋
Features an on-site restaurant, coffee shop, and bar with room service. Guests note breakfast prices are high, but kid meals are available for families.
roomWhat are the features of the room facilities and views?＋
Rooms offer AC, free WiFi, flat-screen TVs, and private balconies with city views (Facilities score: 8.9). Some guests noted small spaces and fridge issues.
familyIs this hotel suitable for families?＋
Child-friendly with family rooms, kid meals, and a games room. While praised for location and service, families should note minor facility details like shower safety.
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