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Four Points By Sheraton Gatineau-Ottawa

★★★·8.6/ 10Recommended
·Hotels
Electric car charging stationNo single-use plastic strawsNo single-use plastic stirrersExpress check-outFitness facilities24-hour front deskAll 62 facilities +
Review
Official

Centrally located in Gatineau, the Four Points by Sheraton Gatineau-Ottawa is steps from the Canadian Museum of History and a short walk from Jacques Cartier Park. This eco-certified hotel offers 201 guestrooms with refrigerators, complimentary wired and wireless internet, and cable TV. Guests can enjoy breakfast or dinner at L'Ardoise restaurant, work out in the 24-hour fitness center or take advantage of the business center. The hotel also features concierge service and ample meeting and conference space. Self-parking is available (charges apply).

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the prime location, spacious clean rooms, and friendly staff. Common complaints include noisy AC, poor soundproofing, outdated decor, and high-priced average dining. Some noted misleading pool ads and EV charging issues.

Dimension scores · cross-source

Location8.9
Rooms8.8
Wi-Fi8.7
Service8.6
Cleanliness8.5
Surroundings8.4
Facilities8.0
Value7.8
PraisedConvenient location · Friendly staff · Clean rooms · Comfortable beds
ComplaintsPoor soundproofing/noise · Maintenance issues · Service/billing errors · Outdated decor

KEYSuitable for those valuing location and space. Avoid if sensitive to noise; expect dated facilities and average dining value.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?
The location is prime (score 8.9), near museums and downtown. Guests praise its convenience for exploring local attractions.
roomAre the rooms spacious and beds comfortable?
Rooms are generally spacious and clean (score 8.8) with comfortable bedding. However, some find mattresses too soft and decor outdated.
serviceHow is the staff service?
Staff are friendly and helpful (score 8.6). Multilingual front desk, concierge, and luggage storage are available.
diningWhat about breakfast and dining options?
Weekend cooked-to-order breakfast is available for a fee, but guests note it is overpriced with average quality. Dining value is mixed.
pros_consWhat are the main pros and cons?
Pros: Prime location, spacious rooms, friendly staff. Cons: Noisy AC, poor soundproofing, outdated facilities. Pool availability may be misleading.
policyWhat are the check-in and check-out times?
Check-in is at 16:00 and check-out at 11:00. Express services and 24-hour front desk are available for convenience.
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