Name: Hotel Mercator Itzehoe-Klosterforst
Address: Hanseatenplatz 2, Itzehoe, DE

Official

Enjoy a comfortable stay at Hotel Mercator Itzehoe-Klosterforst in Itzehoe, a short drive from Aukrug Nature Park and Klinikum Itzehoe. Our hotel offers 78 guestrooms with flat-screen TVs, complimentary wired and wireless internet, and private bathrooms with deep soaking bathtubs. Dine at our international restaurant, Vis-à-vis, or enjoy room service. Additional amenities include a bar/lounge, banquet hall, complimentary Wi-Fi, and on-site parking. Buffet breakfast is available for a fee.

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Guest scores & sentiment

From 113 guest reviews · multi-source · as of 2026-07-19

Guests praise friendly staff, extensive breakfast, convenient parking, and pet-friendliness. Main complaints involve lack of AC causing heat, street noise affecting sleep, and occasional maintenance issues.

Dimension scores · cross-source

Service8.3

Surroundings8.2

Cleanliness8.1

Facilities8.0

Location7.6

Value7.4

＋ PraisedExcellent breakfast · Spacious and clean rooms · Friendly staff · Convenient parking

－ ComplaintsStreet noise · No AC/high temperature · Bed comfort issues · Aging facilities

KEYSuitable for transit or families. Request non-street rooms, verify AC availability, and expect minor maintenance quirks.

FAQ · grounded in hotel data & reviews

diningHow is the breakfast and dining selection?＋

Guests praise the extensive and delicious breakfast. The Vis à Vis restaurant offers regional and international cuisine, plus a snack bar.

serviceHow is the front desk service?＋

Service scores 8.3/10, with guests consistently praising the friendly front desk staff, contributing to a 99% recommendation rate.

policyAre pets allowed at the hotel?＋

Yes, pets are allowed. The hotel provides amenities like pet bowls, and pet-friendliness is a highlighted positive aspect for guests.

roomDo rooms have air conditioning? Is it hot in summer?＋

Some guests report a lack of AC, which can cause heat in summer. It is advisable to inquire beforehand if temperature sensitivity is a concern.

locationIs parking convenient?＋

Parking is praised as convenient and safe by guests, listed as a main pro. Parking facilities are available on-site.

pros_consWhat are the main pros and cons of this hotel?＋

Pros: Excellent breakfast, friendly staff, convenient parking, pet-friendly. Cons: Hot rooms without AC, street noise, and occasional outdated facilities.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Room

1 × Queen bed23 ㎡up to 4

This double room features free WiFi, a sofa, bathrobes and a mini-bar.

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Comfort Double Room

1 × Queen bed18 ㎡up to 3

Spacious room featuring free WiFi, satellite TV, tea/coffee facilities and a complimentary bottle of water. It also features a private bathroom with a hairdryer and free bathroom extras.

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RoomComfort Single Room

Comfort Single Room

1 × Twin bed / 1 × Double bed18 ㎡up to 2

Spacious room featuring free WiFi, satellite TV, tea/coffee facilities and a complimentary bottle of water. It also features a private bathroom with a hairdryer and free bathroom extras.

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RoomStandard Double Room

Standard Double Room

1 × Double bed18 ㎡up to 2

Modern room featuring free WiFi, satellite TV, a seating area and a desk. It also includes a private bathroom with a hairdryer.

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Standard Single Room

1 × Twin bed / 1 × Double bed18 ㎡up to 1

Modern room featuring free WiFi, satellite TV, a seating area and a desk. It also includes a private bathroom with a hairdryer.

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Comfort Room

1 × Double bedup to 3

1 Double BedInternet - Free WiFi and wired internet accessEntertainment - 35-inch flat-screen TV with digital channelsFood & Drink - Room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Safe, desk, and phone; cribs (free) available on requestComfort - Daily housekeeping and heatingNon-Smoking

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Facilities · 52

All facilities & services listed by the hotel (aggregated across sources).

Family roomsLift / ElevatorSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning servicePacked lunchesParkingPets allowedTerraceKid mealsLower bathroom sinkFruitsPet bowlsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasFood delivered to guest roomScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessInternet accessBulk dispenser for toiletriesReception hallSecured parkingSelf parking (surcharge)ATM/bankingTelevision in common areasVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)GarageHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughoutWheelchair accessible

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Nearby & map

Dining

1

Zum Dückerstieg

Country cooking, Farm to table · Bib

€€

A pretty and cosy restaurant with rural flair, serving seasonal and regional cuisine. Here, you can look forward to flavoursome dishes that pack a punch. The extensive menu features mouthwatering options such as pan-seared char fillet on asparagus and potato ragout, the classic cold roast beef with remoulade, pan-fried potatoes and salad, or the smoked braised meat and medium-rare rump of Holstein beef on a bed of potato and root vegetables. Be sure to save some room for dessert, too. Steeped in tradition, this family-run business – now in its fourth generation – also has attractive, comfortab

11.6km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.