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Novotel Massy Palaiseau

★★★★·8.4/ 10Recommended
NNovotel·ALL - Accor Live Limitless·Hotels
Check-in 12:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 78 facilities +
Review
Official

Located in a wooded park, halfway between Massy & Palaiseau, Novotel Massy Palaiseau offers a perfect setting for private/business events thanks to its 8 modular daylit meeting rooms. With Family Rooms, our Palaiseau hotel appeals to children with its outdoor pool and beautiful terrace. Come & enjoy small dishes in our bar and restaurant in a welcoming room with contemporary design

04

Guest scores & sentiment

From 321 guest reviews · multi-source · as of 2026-07-09

Guests praise clean rooms, modern amenities, friendly staff, and free parking. Common complaints include slow service, lost items mishandling, poor restaurant food quality and pricing, weak shower pressure, and inadequate soundproofing.

Dimension scores · cross-source

Rooms8.0
Service8.0
Cleanliness8.0
Surroundings8.0
Facilities7.9
Value7.1
Location7.0
PraisedConvenient location · Friendly staff · Comfortable bedding · Some renovated rooms
ComplaintsInconsistent food quality · Poor soundproofing · Aging or faulty facilities · Cleaning and maintenance lapses

KEYSuitable for drivers and families. Expect basic comfort; manage dining expectations and check soundproofing.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?
Located 15km south of Paris near major motorways, it is ideal for business trips. Guests appreciate the convenient location and free parking.
diningHow is the dining experience?
The restaurant offers 24/7 service with rich breakfast options including gluten-free items. However, guests report slow service, inconsistent food quality, and high prices.
familyIs it suitable for families with children?
Highly suitable with an indoor playground, garden, pool, and kid meals. Families praise the facilities and staff, but note that sofa beds can be uncomfortable.
businessWhat are the advantages for business travelers?
Business guests value the proximity to offices and highways, comfortable bedding, and friendly staff. Rooms feature free Wi-Fi and modern amenities for efficient work.
roomHow are the room facilities and cleanliness?
Rooms score 8.0 for cleanliness and modern facilities like AC and free Wi-Fi. However, some guests report poor soundproofing, low shower pressure, and occasional maintenance issues.
serviceHow is the service efficiency?
Staff are generally friendly, but efficiency is a common complaint. Guests report long check-in waits, mishandled lost items, and slow response times.
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