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Mercure Aachen Europaplatz

Name: Mercure Aachen Europaplatz
Address: Joseph-von-Görres-Str. 21, Aachen, DE

★★★★·8.5/ 10Recommended

·Hotels

📍Joseph-von-Görres-Str. 21 · Aachen ↗

📞+4924116870·Official site ↗

119 rooms· Check-in 03:00 PM / out 12:00 PM

Swimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 72 facilities +

Review

Official

Located near the borders of Belgium and the Netherlands, the centrally situated 4-star Mercure Hotel Aachen Europaplatz offers 119 modern rooms, renovated in 2017, each equipped with air conditioning and free 1 Gbps Wi-Fi. The hotel boasts six meeting rooms with state-of-the-art technology, three of which can be combined to accommodate various event needs. Conveniently located just 100 meters from the A544 highway, the hotel provides parking for 170 vehicles and is only 1. 6 miles from the main train station.

Guest scores & sentiment

From 255 guest reviews · multi-source · as of 2026-07-11

Guests praise the clean, renovated rooms, extensive breakfast, and helpful staff. Key complaints include malfunctioning AC/thermostats, sewer smells, poor soundproofing, and maintenance issues like uncomfortable mattresses.

Dimension scores · cross-source

Cleanliness9.0

Surroundings8.8

Facilities8.6

Rooms8.3

Service8.1

Value8.0

Location7.5

＋ PraisedExtensive and tasty breakfast · Clean and modern rooms · Friendly and helpful staff · Convenient parking

－ ComplaintsFaulty AC thermostats · Poor soundproofing · Unpleasant odors · Inconsistent mattress comfort

KEYGood for drivers valuing breakfast. Verify AC function and noise levels before booking.

FAQ · grounded in hotel data & reviews

locationHow is the location and accessibility?＋

Located near the A544 junction, it offers easy access to the city center and main station. While convenient for drivers, some business guests note limited nearby dining options.

diningIs the breakfast and dining variety good?＋

The La Source restaurant offers German and international cuisine. Breakfast is highly praised with a 99% recommendation rate, though some business guests noted occasional slow service.

familyIs this hotel suitable for families with children?＋

Highly suitable. It features a children's playground, kid meals, and baby safety gates. Families praise the spacious rooms and free parking, but note the outdoor pool water may be cool in summer.

businessWhat are the advantages for business travelers?＋

Business guests highly value the breakfast quality, room comfort, and free parking. The hotel offers express check-in/out and luggage storage, making it ideal for self-driving attendees.

coupleHow is the experience for couples? Is soundproofing good?＋

Couples appreciate the clean, modern rooms and amenities. However, some guests reported poor soundproofing, and occasional issues with AC thermostats or sewer smells in bathrooms.

roomWhat are the room facilities and services like?＋

Rooms feature air conditioning, satellite TV, modern bathrooms, and free WiFi. Room scores are 8.3 with high cleanliness (9.0), though some guests noted weak WiFi and varying mattress comfort.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Privilege Double Room

1 × Double bed18 ㎡up to 2

Modern room with satellite TV and tea/coffee facilities. It also offers luxurious Babor toiletries, a mini-bar with drinks, magazines (Men's Health and Elle) and free WiFi. The room is quiet. A bathrobe and daily newspaper are available on request. A late check-out until 14:00 and free parking are also included in this room category.

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Standard Double Room

1 × Double bed18 ㎡up to 3

Modern room with satellite TV and tea/coffee facilities.

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Standard Twin Room

2 × Twin bed18 ㎡up to 2

Modern room with satellite TV and tea/coffee facilities.

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Superior Double or Twin Room

1 × Double bed18 ㎡up to 2

Modern room with satellite TV and tea/coffee facilities. It also offers a mini-bar with drinks and free WiFi. The room is quiet. A bathrobe and daily newspaper are available on request.

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Deluxe Twin Room

1 × Double bedup to 2

1 Double Bed OR 2 Twin BedsSoundproofed room Internet - Free WiFi and wired internet accessEntertainment - LCD television with satellite channelsFood & Drink - Mini-fridge, free minibar items, coffee/tea maker, and electric kettleSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Nearby & map

DiningSights

La Bécasse

Classic French · ★ Michelin

€€€€

The location of this restaurant on the fringes of the city centre may be rather unremarkable, but the same can by no means be said of the food! This place's status as a city institution is well-deserved. Chef-patron Christof Lang has been welcoming diners since 1981, and in Max Schafirstein – a long-standing member of the kitchen team – he now has a dedicated partner at his side. Alongside their team led by chef Andreas Schaffrath, they deliver classic cuisine rooted in French tradition and enhanced with modern elements. The dishes are pleasingly pared back, full of flavour and place outstandi

3.0km

dario&

Seasonal Cuisine, Modern French

€€€

Dario Breuer, the chef-patron behind the name, serves modern French dishes featuring international and Far Eastern influences and with a focus on seasonal produce. The "&" in the name deliberately leaves plenty of room for interpretation, because everyone should feel at home here, whether you go in for laid-back or ambitious cuisine – perfectly in step with its "casual fine dining" byline. The four- to seven-course set menu also has a vegetarian counterpart. Alternatively, you can pick à la carte. The well-curated wine list featuring 265 different labels encompasses big names as well as new fi

1.2km

Bistro

Classic French, Mediterranean Cuisine

€€

Bistro is housed in Parkhotel Quellenhof, the flagship of Aachen's hotel scene – the marble lobby and the fireplace and tearoom with its exquisite wood panelling are well worth seeing. Classic cuisine with Mediterranean influences is served in a stylish, minimalist-style dining space. The appealing evening menu features dishes such as Black Angus beef tartare with brioche, lobster foam soup with lobster ravioli and tarragon, and Wiener schnitzel with potato and cucumber salad, as well as vegetarian options. There is a smaller selection of dishes available at lunchtime and a snack menu in the a

1.2km

Sankt Benedikt

Creative, Modern French · ★ Michelin

€€€€

Since 1979, Sankt Benedikt in Aachen has been an established part of North Rhine-Westphalia's MICHELIN-starred fine dining scene. The Kreus family-run restaurant, located in a listed building in the historical centre of the town of Kornelimünster, is exceptionally inviting in many respects: a tasteful interior in a minimalist and elegant modern style, pleasant service and Maximilian Kreus's classically inspired cuisine, which he gives a contemporary spin. Original ideas, excellent ingredients and superb technique shape his dishes – and that also goes for the sauces, which are a delight. In the

7.9km

plaisir by Hamid Heidarzadeh

Contemporary

€€€

The minimalist, elegant look immediately catches the eye, with its gorgeous terrazzo flooring, clean-lined, pared-back design in black and white, and high ceilings with stunning original mouldings. Chef Hamid Heidarzadeh achieves interesting results by building modern elements on classic foundations, also incorporating subtle Asian and Mediterranean influences. Two set menus are available in a three- or five-course format – one vegetarian ("Pflanzenfresser/-innen"), one with meat ("Fleischfresser/-innen"). The names belie finely tuned and precisely crafted dishes with full-bodied taste profile

1.5km

Bistro

Classic Cuisine · Bib

€€

It's no wonder the charming restaurant in this spruce historical building is so popular: the food here is unpretentious and packed with flavour! The combination of a modern yet cosy interior and genuine, personable service overseen by the owner fosters a truly pleasant and welcoming atmosphere. The small terrace overlooking the church and market square is also lovely. At lunchtime there is a small a la carte option or a three-course meal deal and in the evening the ‘St Benedict’ gourmet menu.

7.9km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Mercure Aachen Europaplatz

Guest scores & sentiment

Room types · 5

Privilege Double Room

Standard Double Room

Standard Twin Room

Superior Double or Twin Room

Deluxe Twin Room

Facilities · 72

Nearby & map