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Crathorne Hall Hotel

★★★★·9.3/ 10Excellent
·Hotels
99 rooms
Parasailing nearbyMeeting roomsFireplace in lobbyFront entrance ramp24-hour front deskGardenAll 40 facilities +
Review
04

Guest scores & sentiment

From 358 guest reviews · multi-source · as of 2026-07-07

Guests praise exceptional staff service, elegant facilities, and tranquil grounds, ideal for weddings and pets. Minor issues include inconsistent room cleanliness, low shower pressure, bed configuration mismatches, third-party booking errors, and tedious billing processes.

Dimension scores · cross-source

Cleanliness9.3
Surroundings9.2
Value9.0
Service9.0
Location9.0
Facilities8.9
PraisedExceptional, personalized staff service · Spacious, comfortable, and well-appointed rooms · High-quality food and diverse dining options · Elegant, peaceful environment ideal for relaxation
ComplaintsSome facilities feel dated or poorly maintained · Low shower pressure or inconsistent water temperature · Insufficient power outlets in rooms · Some rooms have poor views or run hot

KEYIdeal for those seeking high-quality service and tranquility, especially for weddings or pets. Verify room features and bed configurations carefully.

FAQ · grounded in hotel data & reviews

locationHow is the location and environment?
The hotel boasts a tranquil and beautiful environment with an environment score of 9.2. Guests appreciate its elegant and peaceful atmosphere, ideal for relaxation.
diningWhat are the dining options? Is breakfast charged?
The hotel features The Leven Restaurant for fine dining with terrace options. Breakfast is available at a surcharge. Couples and families praise the high quality and variety, though some friends noted occasional inconsistencies.
familyIs this hotel suitable for families with children?
While family guests praised the staff's friendliness to children and welcome gifts, the hotel policy explicitly states that children are not allowed. Therefore, it is not recommended for families with kids.
coupleWhat is the experience like for couples? What are the pros and cons?
Couples are the primary demographic, highly praising personalized service and spacious rooms. Cons include slightly dated facilities (low shower pressure, TVs), insufficient outlets, and occasional poor views or high temperatures in some rooms.
businessIs it convenient for business travelers?
Business guests appreciate the historic charm, prime location, and professional service. Facilities include free WiFi and meeting spaces. Drawbacks include missing kettles in some rooms, no elevator to top floors, and occasional signal or communication issues.
roomHow are the room facilities and services?
The hotel offers 37 uniquely decorated rooms with flat-screen TVs, DVD players, and free wired/wireless internet. Daily housekeeping is provided. Cleanliness scores are high at 9.3, though some guests noted inconsistencies in maintenance details.
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