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The Aqua Pacific Hotel

★★★★·8.7/ 10Recommended
·Hotels
2018 opened · 2022 renovated· 36 rooms· Check-in 3:00 PM / out 11:00 AM
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorExpress check-in/check-outFax/photocopyingAll 56 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Aqua Pacific Hotel.Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.For visitors wishing to smoke, designated smoking zones can be found.At The Aqua Pacific Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment.In select rooms within the hotel, a refrigerator and a coffee or tea maker is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Be sure to drop by the pool at hotel at least once during your stay.

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Guest scores & sentiment

From 354 guest reviews · multi-source · as of 2026-07-07

Guests praise friendly staff, cleanliness, comfort, and prime location. Common complaints include facility maintenance issues (pool/heater), poor soundproofing, inconsistent housekeeping, and checkout policy disputes.

Dimension scores · cross-source

Location8.7
Value8.4
Service7.8
Cleanliness7.5
Surroundings7.4
Facilities7.3
PraisedConvenient location · Friendly staff · Comfortable beds · Clean rooms
ComplaintsPoor soundproofing/noise · Facility malfunctions · Booking policy discrepancies · Hygiene issues

KEYSuitable for those valuing service/location. Request non-street rooms for quietness, verify pool status, and inspect room hygiene upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near attractions?
With a location score of 8.7, it is within walking distance to Santa Cruz Beach and the Boardwalk, making exploration convenient.
pros_consWhat are the main pros and cons of this hotel?
Pros: Friendly staff, comfortable beds, clean rooms. Cons: Poor soundproofing, facility maintenance issues, and checkout policy disputes.
facilityDoes the hotel have a swimming pool?
Yes, there is an indoor heated pool. However, some guests reported maintenance issues, so confirm availability upon arrival.
serviceHow is the service quality?
Service scores 7.8/10. Guests consistently praise the friendly and professional front desk staff for their excellent hospitality.
familyIs this hotel suitable for families?
While family rooms exist, aging facilities and bathroom design flaws are common complaints. Safety concerns were also noted, so evaluate carefully.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 00:00. Note that the checkout time has caused disputes, so confirm details with the front desk.
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