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Hilton Garden Inn Saint Charles

★★★·8.8/ 10Recommended
HHilton Garden Inn·Hilton Honors·Hotels
2000 opened · 2008 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 38 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at Hilton Garden Inn St. Charles. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with blackout curtains to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to instant tea. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Hilton Garden Inn St. Charles provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 226 guest reviews · multi-source · as of 2026-07-12

Guests praise the friendly, efficient staff and spacious, clean rooms with useful amenities. Breakfast is well-regarded despite extra cost. Common complaints involve poor soundproofing, maintenance issues like noisy AC or leaks, and disruptions from ongoing renovations.

Dimension scores · cross-source

Cleanliness9.2
Location9.0
Service8.8
Value8.6
Rooms8.0
Facilities6.0
PraisedSpacious, clean rooms with ample amenities · Friendly and efficient staff · High-quality breakfast with good variety · Convenient location
ComplaintsUnfinished renovations in some rooms · Unstable Wi-Fi connection · Small gym facilities · Noise disturbances

KEYSuitable for business and families valuing service and space. Request rooms away from renovations if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
The hotel boasts a prime location with a 9.0 rating, just minutes from Zanies Comedy Club, Chicagoland Theatre, and DuPage Expo Center.
diningIs breakfast included in the room rate?
Breakfast is available at an extra cost but is well-regarded for its quality. The hotel also features a restaurant and a 24-hour Pavilion Pantry Market.
businessIs it suitable for business travelers?
Highly recommended for business trips. Rooms are spacious with work desks, and the hotel offers business centers, meeting facilities, and efficient staff.
familyWhat should families know?
Children are welcome, and family rooms are available. Staff are friendly, but some facilities like the pool or hot tub may be under maintenance.
roomHow are the room facilities and cleanliness?
Rooms are spacious and clean with a 9.2 cleanliness score, featuring modern amenities. However, some guests report poor soundproofing or AC noise.
serviceWhat is the level of service?
Service scores 8.8/10, with guests consistently praising the friendly, professional, and efficient staff across all interactions.
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