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Palazzo Firenze

★★★★·8.8/ 10Recommended
·Hotels
2019 renovated· 40 rooms· Check-in 03:00 PM / out 11:00 AM
Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 59 facilities +
Review
Official

Palazzo Firenze provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at Palazzo Firenze have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with mini bar available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Palazzo Firenze. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Palazzo Firenze. Unwind by the pool at hotel and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction.

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Guest scores & sentiment

From 271 guest reviews · multi-source · as of 2026-07-11

Guests praise the convenient location near the station, modern clean rooms, excellent breakfast, and rooftop amenities. Staff are generally friendly. Main complaints involve the dirty and unsafe surrounding neighborhood, occasional noise, firm beds, and isolated hygiene issues.

Dimension scores · cross-source

Cleanliness8.8
Service8.4
Surroundings8.2
Facilities8.0
Value7.6
Location7.6
PraisedExcellent breakfast · Rooftop pool/bar · Clean comfortable rooms · Convenient location
ComplaintsPoor neighborhood · Noise issues · Hygiene details · Seasonal closures

KEYSuitable for travelers prioritizing convenience and internal quality. Avoid walking alone in the area at night; sensitive sleepers should note bed firmness.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located near the station for great convenience, but the surrounding neighborhood is noted as dirty and less safe, so caution is advised at night.
diningWhat are the breakfast and dining options like?
Breakfast is abundant and highly praised. An on-site restaurant serves Neapolitan specialties, and the rooftop terrace offers a delightful dining experience.
facilityWhat are the distinctive facilities available?
Features include a popular rooftop terrace and pool. Modern facilities score 8.0/10, offering 24-hour front desk, free WiFi, and private parking.
roomHow is the room accommodation experience?
Rooms are spacious, modern, and very clean (8.8/10). However, some guests note firm beds and occasional noise or minor facility issues.
serviceHow is the staff service and professionalism?
Staff are generally friendly and helpful, scoring 8.4/10. While most praise the service, a few isolated complaints about attitude exist.
familyIs this hotel suitable for families with children?
Children are allowed, and family rooms are available. While convenient and spacious, the unsafe neighborhood vibe may concern some families.
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