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Hampton Inn by Hilton Ottawa

★★·9.4/ 10Excellent
HHilton·Hilton Honors·Hotels
1999 opened · 2022 renovated· Check-in 03:00 PM / out 11:00 AM
Boat tours nearbyElectric car charging stationExpress check-outFireplace in lobbyFree breakfast24-hour front deskAll 52 facilities +
Review
Official

Hampton Inn by Hilton Ottawa offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Shuttle offerings at the hotel enhance the ease of discovering Ottawa (ON). Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal luggage is achievable at Hampton Inn by Hilton Ottawa due to the hotel's laundry service ensuring your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hampton Inn by Hilton Ottawa is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and in-room video streaming available for their convenience. Rest assured, in a few chosen rooms, the presence of instant tea can be found. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Begin your holiday on a high note. At Hampton Inn by Hilton Ottawa, your mornings are greeted with a delightful, free breakfast. Indulge in the numerous pursuits available at Hampton Inn by Hilton Ottawa. Unwind after your day by exploring the hot tub and find warmth and relaxation. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 609 guest reviews · multi-source · as of 2026-07-04

Guests praise spacious, clean rooms, friendly staff, and free indoor parking. Breakfast is popular but criticized for crowding and limited variety. Pool is warm but smells of chlorine. WiFi instability, non-walkable location, and parking layout are common complaints.

Dimension scores · cross-source

Cleanliness9.2
Surroundings9.2
Facilities9.1
Service9.0
Value8.6
Location8.6
PraisedGreat value with free indoor parking · Friendly and helpful staff · Spacious, clean, and newly renovated rooms · Good and abundant breakfast
ComplaintsThin walls and poor soundproofing · Inconsistent housekeeping service · Slippery pool floor · High pet fees

KEYIdeal for families driving who value space and service. Expect breakfast crowds, potential WiFi issues, and reliance on cars for transport.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Is it walkable?
The location is not walk-friendly and relies on cars/taxis, though it is near the convention center and highways.
diningHow is the breakfast? Any tips?
Free breakfast is good value, but the area is small and crowded during peak hours. Consider off-peak times or grab-and-go options.
roomWhat are the rooms like? Is it quiet?
Rooms are spacious and very clean (9.2 score), but some guests report poor soundproofing and inconsistent bed comfort.
facilityIs there a pool? How is the experience?
There is an indoor pool with warm water, loved by families, but some guests note a strong chlorine smell and management issues.
serviceHow is the staff service?
Service scores 9.0/10. Staff are praised for being friendly, professional, and efficient, with good multilingual support.
policyAre pets allowed?
Pets are allowed. However, some guests noted issues with pet fees and coffee quality, so check specific policies in advance.
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