Search cities, hotels, brands…
1 / 24

Courtyard by Marriott Cleveland Willoughby

★★★·8.7/ 10Recommended
CCourtyard by Marriott·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorExpress check-in/check-outAll 37 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Courtyard by Marriott Cleveland Willoughby. Reception services such as express check-in or check-out and safety deposit boxes are available to accommodate your requirements. Traveling with minimal luggage is achievable at Courtyard by Marriott Cleveland Willoughby due to the hotel's laundromat ensuring your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 278 guest reviews · multi-source · as of 2026-07-11

Guests appreciate clean rooms, comfortable beds, and friendly staff. Location is convenient with nearby dining. Major complaints include aging facilities, closed/poor-quality pools, hygiene issues like hair/stains, and lack of free breakfast.

Dimension scores · cross-source

Surroundings8.2
Location8.1
Facilities8.1
Cleanliness8.0
Service7.9
Value7.0
PraisedConvenient location with nearby dining · Friendly front desk and staff · Spacious rooms · Ample parking
ComplaintsPoor facility maintenance (AC/hot water/TV) · Poor cleanliness (stains/odors/hair) · Pool closed or unusable · No complimentary breakfast

KEYSuitable for budget travelers indifferent to facility age. Avoid if pool-dependent. Confirm non-smoking rooms and check condition upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Located in Willoughby, 26km from Cleveland and 11km from Lake Erie. It scores 8.1 for location, praised for convenience and nearby dining options.
diningIs there free breakfast? What dining options are available?
No free breakfast is offered, which is a common complaint. However, an on-site restaurant and café serve buffets and Starbucks coffee. Kid meals are also available.
roomWhat are the room facilities and service like? Are beds comfortable?
Rooms feature 32-inch TVs, free WiFi, and AC. Guests praise comfortable beds and general cleanliness (Service score: 7.9). However, some report aging facilities, hygiene issues, and unstable Wi-Fi.
facilityDoes the hotel have a pool and fitness center?
The hotel has an indoor pool, jacuzzi, and fitness center. However, guests often report the pool is closed or has poor water quality. Fitness facilities may incur a surcharge.
familyIs this hotel suitable for families with children?
Children are allowed, and kid meals are provided. Families appreciate the convenient location and friendly staff. However, some report issues with AC, hot water, and cleanliness, so manage expectations regarding facility condition.
businessIs it convenient for business travelers? Are there office facilities?
Business guests value efficient front desk service and transport links. Fax/photocopying, safes, and free wired internet are available. However, noise and outdated facilities were noted as drawbacks.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →