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Monomotapa

★★★★·7.9/ 10Good
·Hotels
Offsite parking discounted rates availableNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 86 facilities +
Review
Official

Overlooking the city, the mix of twin rooms, king leisure rooms and luxurious suites enjoy panoramic views of Harare, right on the doorstep of the city's central park and gardens. The National Gallery of Zimbabwe is a five-minute walk away and the renowned Botanical Gardens a short 10-minute drive. The name of this elegant hotel accurately reflects not only its heritage but also its status as a modern, world-class facility aimed at the business traveller as well as the leisure seeker. Facilities include two restaurants, a coffee lounge, two bars (Aquarium bar and Le Francais bar), a hair salon and full conference and banqueting facilities. Conference and banqueting facilities are a speciality of this hotel with its large and well-trained staff ready to arrange everything from a small business meeting to a conference or reception for 250 people in one of the seven suites dedicated to this service. Same-day laundry service, safety deposit boxes and on-site parking services are provided and Suntrade curio shop, car hire and babysitters are available. The hotel also features satellite television and DVD player, 24-hour room service and wireless Internet connectivity. There are 180 guest rooms at the hotel. All the rooms at the hotel are overlooking the Harare Gardens which provide that fresh air which is not characteristic of the city. All rooms have an en suite bathroom with a shower in the bathtub, a single toilet and bathrobes. A room safe, trouser press, iron and ironing board and shaver socket outlet also come in each room. Individually controlled air conditioning, a hairdryer, coffee making facilities, a minibar, smoke detectors and a sprinkler system feature as standard. Self locking security doors, a direct dial telephone, multi-plug points, satellite TV channels and an automatic wake-up call facility round off the amenities on offer.

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Guest scores & sentiment

From 277 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff, cleanliness, and breakfast. Complaints focus on aging facilities, AC issues, noise, and parking.

Dimension scores · cross-source

Location8.9
Service8.7
Cleanliness8.4
Rooms8.3
Surroundings8.2
Wi-Fi8.1
Value8.0
Facilities7.6
PraisedFriendly and helpful staff · Spacious and clean rooms · Good location near city centre · Prime location
ComplaintsFacility malfunctions (drainage/electronics) · Poor room service responsiveness · Aging facilities · Cleanliness issues

KEYSuitable for those valuing service. Expect aging facilities; verify AC and parking.

FAQ · grounded in hotel data & reviews

locationHow is the location? What is nearby?
Located in central Harare, just 3km from Royal Harare Golf Club. Guests rate the location highly at 8.9/10 for its convenience.
diningHow is the breakfast and dining?
Breakfast is highly praised (8.0 score). The hotel features a restaurant, bar, coffee shop, and room service, with kid-friendly meal options.
serviceWhat is the staff attitude and professionalism like?
Service scores an impressive 8.7/10. Guests consistently praise the friendly, professional, and helpful staff across all interactions.
roomHow are the room facilities and cleanliness?
Cleanliness scores 8.4, but facilities score 7.6 due to aging elements. Rooms have AC and TVs, but some guests report issues like carpet odors or drainage.
facilityWhat leisure and fitness facilities are available?
The hotel offers an outdoor pool, fitness center, spa, massage services, garden, terrace, and nightclub for relaxation.
policyWhat are the check-in and check-out times?
Check-in is at 14:00 and check-out at 10:30. Express and private check-in/out services are available for efficiency.
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