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The St. Regis Florence

★★★★★·9.4/ 10Excellent
SSt. Regis·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorLuggage storageAll 69 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering Florence becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the laundromat and dry cleaning service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to mini bar. Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Each morning at The St. Regis Florence, a scrumptious, homemade breakfast kick-starts the day. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the Arno views, historic charm, and exceptional butler service. Criticisms focus on inconsistent room conditions (small size, outdated fixtures, AC issues), variable breakfast quality, and occasional service inconsistencies.

Dimension scores · cross-source

Rooms10.0
Cleanliness9.8
Service9.6
Surroundings9.6
Location9.6
Facilities9.3
Value8.8
PraisedExcellent location and views · Attentive butler service · Warm staff and frequent upgrades · Great breakfast atmosphere
ComplaintsSome rooms outdated or inconvenient layout · Inconsistent food quality · Service consistency issues · Occasional rude staff attitude

KEYIdeal for those valuing views and service. Verify room condition and AC upon booking; manage dining expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are the nearby attractions?
Nestled on the Arno River with stunning Ponte Vecchio views, it is near the Cathedral and Santa Maria Novella Station.
serviceWhat are the signature service features?
The hotel is renowned for its attentive butler service, scoring 9.6/10, with warm and professional staff catering to all guests.
diningWhat dining options are available?
Enjoy buffet breakfast and modern Tuscan cuisine at Winter Garden. Note that breakfast quality can vary according to some reviews.
coupleIs this hotel suitable for couples?
Yes, highly recommended for couples seeking romance and luxury.
familyIs the hotel family-friendly?
Yes, it allows pets, offers kid meals, and has attentive butlers for children, though rare noise complaints exist.
roomWhat are the room facilities and conditions like?
Rooms feature Florentine style and marble baths with high cleanliness scores, but some report outdated fixtures or AC issues.
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