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Residenza Normanna

9.2/ 10Excellent
·Bed and breakfasts
Air conditioningTerraceShared lounge/TV areaOutdoor furnitureFruitsStaff adhere to local safety protocolsAll 24 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the excellent location, spacious clean rooms, and Giovanni's hospitality. Breakfast is highly rated. Main complaints include noise from street-facing rooms, minor maintenance issues like showerheads, and some finding breakfast too sweet.

Dimension scores · cross-source

Service9.8
Cleanliness9.7
Rooms9.6
Location9.5
Facilities9.5
Value9.4
Surroundings9.4
Wi-Fi8.7
PraisedExcellent location · Warm hospitality · Great breakfast & terrace · Spacious & clean rooms
ComplaintsStreet noise · Modest entrance · Traffic noise in street-facing rooms · Unassuming exterior and entrance

KEYIdeal for travelers valuing convenience and hospitality. Request quiet rooms to avoid street noise; note breakfast leans sweet.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby attractions or transport options?
Located in central Palermo, it is within walking distance of Palazzo dei Normanni and the Cathedral, near Teatro Massimo and Vucciria. The airport is just a short drive away.
serviceWhat is the service quality like? Are there any particularly commendable staff members?
Guests rate service highly at 9.8/10. Host Giovanni and his team are praised for their warm hospitality and local tips, making the stay feel like home.
diningWhat is the breakfast situation like? How are the taste and dining environment?
The hotel offers an abundant buffet breakfast, highly rated for its freshness and deliciousness, often enjoyed on the terrace. A few guests noted some items were too sweet.
roomHow is the soundproofing in the rooms? Any tips for booking?
Rooms are spacious with a cleanliness score of 9.7. Street-facing rooms may experience traffic noise, so quiet-seeking guests should request non-street rooms in advance.
policyWhat are the check-in and check-out times? Are children or pets allowed?
Check-in is at 13:00 and check-out at 10:30. Children are welcome, but pets are not allowed. Physical distancing and disinfection standards are strictly followed.
facilityWhat public facilities does the hotel offer? Is the Wi-Fi stable?
The property features a terrace, shared lounge, and outdoor furniture with free wired internet. Wi-Fi scores 8.7/10; some guests report occasional instability, so wired connection is recommended for important tasks.
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