Maroma, A Belmond Hotel, Riviera Maya
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a steam room and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Enjoy Mexican cuisine at Casa Mayor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM. Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Playa del Carmen? This hotel has 377 square feet (35 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Guest scores & sentiment
From 205 guest reviews · multi-source · as of 2026-07-12
Guests praise exceptional personalized service, staff warmth, and post-renovation luxury. Dining is highly rated. Negatives include seasonal seaweed odor/noise on the beach and isolated food safety complaints.
Dimension scores · cross-source
KEYIdeal for luxury seekers. Avoid beachfront rooms Apr-Nov due to seaweed; monitor food safety reviews.
FAQ · grounded in hotel data & reviews
Room types · 15
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Suite, 2 Bedrooms, Oceanfront (Plunge Pool)
<p><strong>1 King Bed and 2 Twin Beds</strong></p><p>1184-sq-foot room, furnished patio with beach and ocean views </p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Relax</b> - Private pool; in-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Villa, 2 Bedrooms, Oceanfront (Plunge Pool - Xuxu)
<p><strong>2 King Beds</strong></p><p>1141-sq-foot room, furnished patio with beach and ocean views </p><br/><p><b>Layout</b> - Bedroom, dining area, and sitting area</p><p><b>Relax</b> - Private plunge pool; in-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Kitchenette with stovetop, cookware/dishware, espresso maker, and refrigerator (on request)</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Villa, 2 Bedrooms, Private Pool (Mariposa)
<p><strong>2 King Beds</strong></p><p>1141-sq-foot room, furnished patio with ocean views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - Private pool; in-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, bathtub or shower, bathrobes, and slippers</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Suite, 2 Bedrooms
<p><strong>2 Twin Beds and 1 King Bed</strong></p><p>1119-sq-foot room, furnished patio with garden and pool views </p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Suite, Private Pool, Oceanfront (Pavo Real)
<p><strong>1 King Bed</strong></p><p>925-sq-foot room, furnished patio with beach and ocean views </p><br/><p><b>Layout</b> - Bedroom, dining area, and sitting area</p><p><b>Relax</b> - Private pool; in-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Suite, 1 Bedroom, Oceanfront (Plunge Pool)
<p><strong>1 King Bed</strong></p><p>893-sq-foot room, furnished patio with beach and ocean views </p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Relax</b> - Private pool; in-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Garden View Premium Suite
<p><strong>1 King Bed</strong></p><p>829-sq-foot room, furnished patio with garden and pool views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Suite, 1 Bedroom, Oceanfront
<p><strong>1 King Bed</strong></p><p>657-sq-foot room, furnished patio with ocean views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Ocean View Premium Suite
<p><strong>1 King Bed</strong></p><p>614-sq-foot room, furnished patio with ocean views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Junior Suite, Garden View
<p><strong>1 King Bed</strong></p><p>581-sq-foot room, furnished patio with garden views </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Junior Suite, Ocean View (Ocean View Junior Suite)
<p><strong>1 King Bed OR 2 Twin Beds</strong></p><p>506-sq-foot room, furnished patio with beach and ocean views </p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Deluxe Room, Garden View (Deluxe Garden View Room)
<p><strong>1 King Bed OR 2 Twin Beds</strong></p><p>377-sq-foot room, furnished patio with garden and pool views </p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Deluxe Room, Ocean View (Deluxe Ocean View Room)
<p><strong>1 King Bed</strong></p><p>377-sq-foot room, furnished patio with ocean views </p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking, pet friendly</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Suite, Ocean View
<p><strong>1 King Bed</strong></p><p>Furnished patio with ocean views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, bathtub or shower, bathrobes, and slippers</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →
Villa (Maroma)
<p><strong>4 King Beds</strong></p><p>Furnished patio with ocean views</p><br/><p><b>Relax</b> - In-room massage available</p><p><b>Internet</b> - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), 24-hour room service, and toaster oven</p><p><b>Sleep</b> - Premium bedding, a down duvet, a pillow menu, turndown service, and bed sheets </p><p><b>Bathroom</b> - Partially open bathroom, bathtub or shower, bathrobes, and slippers</p><p><b>Practical</b> - Clothes dryer, laptop-compatible safe, and free newspaper; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Rates / book on FlyerTrip →Facilities · 83
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.