Guest scores & sentiment

From 78 guest reviews · multi-source · as of 2026-07-20

Guests highly praise owner Putu and staff for exceptional service, tour arrangements, and scooter rentals. Facilities are clean with a nice pool and breakfast. Drawbacks include remote location requiring transport and occasional maintenance issues.

Dimension scores · cross-source

Service9.9

Value9.6

Cleanliness9.6

Rooms9.5

Facilities9.4

Surroundings9.4

Location8.9

Wi-Fi8.6

＋ PraisedExceptional host/staff hospitality and responsiveness · Quiet atmosphere and clean, comfortable rooms · High-quality breakfast, especially pancakes · Pleasant pool/garden and convenient scooter/transport arrangements

－ ComplaintsIsolated location far from the beach · Difficult to get around without a scooter · One isolated report of inappropriate post-review management communication · Saltwater in showers, typical for the area

KEYIdeal for travelers seeking personalized service and planning to rent scooters. Transport is essential as the location is remote.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get around?＋

Located near Batununggul Rastafara Beach with a quiet atmosphere. However, the remote and hilly location makes a scooter rental or arranged transport essential for convenience.

serviceWhat is the service attitude like?＋

Service scores 9.9/10. Guests highly praise owner Putu and the team for their exceptional hospitality, assistance with transport, scooter rentals, and tour arrangements.

diningHow is the breakfast and dining?＋

Breakfast is abundant and delicious. The hotel offers room service, packed lunches for day trips, and kid meals, catering to various dietary needs.

roomWhat are the room facilities and hygiene like?＋

Rooms score 9.5/10 with high cleanliness ratings. Accommodations feature AC, flat-screen TVs, and private bathrooms. Strict disinfection protocols are followed for guest safety.

facilityWhat leisure facilities are available?＋

Features include a year-round outdoor pool with shallow ends and safety fences, sun terraces, and outdoor furniture. Nearby spa services are available upon request.

familyIs this hotel suitable for families with children?＋

Yes, children are welcome. The hotel offers kid meals, a shallow-end pool, and exceptionally welcoming staff who assist families with tours and logistics.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

King Room with Pool View

1 × Extra-large double bed (Super-king size)50 ㎡up to 2

The fireplace is the standout feature of this double room. The spacious double room features air conditioning, a mini-bar, a balcony with pool views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

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Cottage with Garden View

1 × Queen bed40 ㎡up to 3

Guests will have a special experience as the bungalow offers a fireplace. Featuring a private entrance, this air-conditioned bungalow consists of 1 bedroom and 1 bathroom with a shower and a hairdryer. The bungalow provides soundproof walls, a mini-bar, a tea and coffee maker, a flat-screen TV with cable channels, as well as pool views. The unit offers 1 bed.

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Facilities · 68

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFree beach shuttleHealth or beauty spa nearbyAir conditioningSwimming poolExpress check-in/check-outSoundproof roomsIroning serviceCar hireMassage servicesPacked lunchesParkingShuttle service (additional charge)Grocery deliveriesAllergy-free roomKid mealsPublic transport ticketsOutdoor furnitureShallow endPet bowlsFence around poolStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedKey accessFood delivered to guest roomProcess in place to check health of guestsFace masks for guests availableDelivered food - securely coveredThermometers for guests provided by propertyPub crawlsHappy hourInternet accessJapanese gardenFree beach shuttleFishing nearbyExpress check-inExercise/lap poolNo accessible shuttleOffsite parking discounted rates availablePool sun loungersPool toysPool waterfallScuba diving on siteSecured parkingSelf parking (surcharge)Bicycle-friendly propertyBeach umbrellasSnorkeling on siteSupervised childcare/activitiesSwimming nearbyAccessible shuttleFree wired internetGarageFree pool cabanasHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRoom serviceTour deskNon-smoking throughout