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Norfolk Arms Hotel - Arundel

★★★★·8.9/ 10Recommended
·Hotels
33 rooms· Check-in 03:00 PM / out 11:00 AM
Luggage storageExpress check-in/check-outFax/photocopyingParkingTerraceKid mealsAll 45 facilities +
Review
Official

At Norfolk Arms Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Norfolk Arms Hotel. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Norfolk Arms Hotel come furnished with linen service to cater to your needs and comfort. A number of rooms feature television for guest amusement and enjoyment. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Norfolk Arms Hotel, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the exceptional staff, prime location, and quality food, ideal for weddings. Complaints focus on lack of lifts, aging facilities, slow water pressure, parking fees, and occasional rude reception.

Dimension scores · cross-source

Location9.6
Service8.6
Cleanliness8.4
Surroundings8.4
Value8.2
Facilities8.1
PraisedFriendly and professional staff · Excellent central location · High-quality food and breakfast · Charming and cozy atmosphere
ComplaintsExtra parking charges · Some rooms are small or dated · Low shower pressure or drainage issues · Occasional slow service

KEYSuitable for those valuing service and atmosphere. Check accessibility and facility conditions beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
The location is excellent (9.6/10), situated under Arundel Castle walls near the River Arun. It offers easy access to historical sites and scenic countryside, with Bognor Regis a short drive away.
serviceWhat is the service level like? Are the staff friendly?
Service scores 8.6/10, with guests praising the friendly and professional staff, especially for weddings. However, some note occasional rude receptionists and parking fees.
diningIs the food good? Are breakfast and dinner worth trying?
Dining is highly rated, featuring traditional British cuisine with local ingredients at The Castle Restaurant. While couples love it, some families note limited dinner options or inconsistent quality.
coupleIs this hotel suitable for couples? What are its features?
Highly suitable for couples (largest segment). Rooms feature unique historical charm, and cozy bars offer relaxation. Despite small spaces and no lifts, the romantic atmosphere and location are ideal.
familyIs it convenient for families with children? Any precautions?
While kid meals and festive atmospheres exist, note that the hotel has no elevators, steep stairs, and poor soundproofing. Also, policy states children are not allowed, so verify before booking.
roomWhat is the condition of the rooms? Any downsides?
Rooms have unique period features but aging facilities. Common complaints include no elevator, low water pressure, small spaces, and poor soundproofing. Best for those comfortable with vintage styles.
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