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Platinum Mountain Hotel & SPA

★★★★★·8.9/ 10Recommended
·Hotels
📍ul. Kilinskiego 15 B, Szklarska Poreba, 58-580 ↗
📞+48756299900
Arcade/game roomElectric car charging stationFireplace in lobbyFitness facilitiesFull-service spa24-hour front deskAll 53 facilities +
Review
Official

Start your day stress-free at Platinum Mountain Hotel&SPA as breakfast is made available for you on the premises. Throughout the day, engage in the entertaining activities available at Platinum Mountain Hotel&SPA. Make sure to discover the readily available beach at hotel. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the location, spacious rooms, diverse food, and family amenities. Common complaints include poor soundproofing in apartments, lack of service details like porterage, maintenance issues, and disorganized management during peak times.

Dimension scores · cross-source

Location10.0
Service9.0
Value9.0
Surroundings8.8
Cleanliness8.6
Facilities8.5
＋ PraisedRich children's facilities · Delicious and varied dining · Excellent location · Great pool experience
－ ComplaintsService below 5-star standard · Average soundproofing · Inconsistent cleaning quality · Crowded during meal times

KEYSuitable for families and hikers. Avoid apartments if sensitive to noise; verify service details beforehand.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?＋
Yes, it has a perfect 10/10 location score. It is near ski trails and hiking/biking paths, making it highly convenient for outdoor activities.
diningHow is the breakfast and what dining options are there?＋
The breakfast is abundant and tasty, highly praised by guests. There are a restaurant, coffee shop, bar, and poolside bar. Breakfast is available for an extra charge.
familyIs it convenient for families? What family facilities are available?＋
Family facilities are excellent, including a playground, arcade, and indoor pool. However, note that children are not allowed; please verify policy with the front desk.
businessIs it suitable for business trips? Are there meeting facilities?＋
Very suitable. The hotel has a business center, conference rooms, and event spaces, plus free WiFi and multilingual staff, meeting business needs well.
coupleWhat special experiences or advantages are there for couples?＋
Couples praise spacious rooms and the full-service spa. There are adult-only pool hours, offering a quiet environment perfect for relaxation.
roomHow are the rooms? What are the pros and cons?＋
Rooms are generally spacious and clean with high scores. However, some apartments have poor soundproofing and occasional maintenance issues.
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