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Courtyard by Marriott Cleveland Westlake

★★★·8.3/ 10Recommended
CCourtyard by Marriott·Marriott Bonvoy·Hotels
1998 opened· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 46 facilities +
Review
Official

Courtyard by Marriott Cleveland Westlake offers top-notch services and amenities, ensuring guests experience utmost comfort. Guests can avail parking facilities at the hotel. Reception assistance is offered at the hotel featuring express check-in or check-out. At the hotel, utilize the on-site laundromat and dry cleaning service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Courtyard by Marriott Cleveland Westlake, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 167 guest reviews · multi-source · as of 2026-07-18

Guests frequently praise the friendly staff, convenient location, comfortable beds, and generally clean rooms. Common complaints focus on aging bathroom fixtures (rusty/moldy tubs, slippery surfaces), missing room amenities like microwaves and bottled water, and occasional maintenance or housekeeping oversights. The overall experience is mixed but functional.

Dimension scores · cross-source

Location8.2
Facilities8.1
Surroundings8.0
Service7.8
Cleanliness7.8
Value7.0
PraisedFriendly and helpful staff · Clean and comfortable rooms · Convenient location · Good pool facilities
ComplaintsExpensive non-included breakfast · Odors or cleaning issues in some rooms · Aging facilities or poor maintenance · Check-in or booking errors

KEYSuitable for travelers prioritizing location and comfort over premium bathroom facilities. Verify room amenities beforehand and manage expectations regarding older fixtures.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is transport convenient?
Rated 8.2 for location, guests frequently praise its convenience near dining and attractions. Reviews highlight easy access to nearby destinations.
diningWhat dining options are available? Is breakfast complimentary?
Features The Bistro, a 24-hour market, and a terrace. Guests note limited dining options with high prices, mostly paid.
familyIs this hotel suitable for families?
Highly rated by 59 family travelers for friendly staff and clean rooms. The pool is well-maintained, though some note breakfast is paid.
roomHow are the guest rooms and bedding?
Rooms feature wooden desks, ample charging ports, and comfortable beds. Cleanliness scores 7.8, but some bathrooms show aging fixtures.
serviceHow is the front desk service and overall reception?
Service dimension scores 7.8. Across 167 reviews, guests highly praise the friendly and responsive front desk.
memberWhat official benefits do Marriott Bonvoy members receive here?
Official perks include bonus points and welcome amenities for Silver+. Gold+ may get late checkout and lounge access, subject to program terms.
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