Name: Tenbergen Pension Hotel
Address: C/O Robert Mugabe and, Lazarett Street, Windhoek, NA

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise spacious, modern rooms with full amenities, friendly staff, and secure parking. Complaints focus on remote location requiring a car, occasional cleanliness issues, and outdated linens.

Dimension scores · cross-source

Rooms8.9

Value8.9

Service8.9

Location8.8

Cleanliness8.8

Facilities8.7

Wi-Fi8.5

＋ PraisedSpacious rooms · Friendly staff · Well-equipped · Safe location

－ ComplaintsHygiene issues · Slow drainage/odors · Service/charge disputes · Remote location

KEYIdeal for self-driving guests and short stays. Verify transport needs.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient?＋

Located in central Windhoek, walkable to major attractions. While near transport hubs, some guests suggest driving for better exploration.

diningDoes the hotel offer breakfast? What are the dining options?＋

The hotel has a restaurant and room service, with kitchens/coffee machines in some rooms. A cafe downstairs is convenient, but traditional breakfast may not be included.

businessIs it suitable for business travelers?＋

Highly suitable. Offers high-speed WiFi, secure parking, concierge, and express check-in. Spacious modern rooms are ideal for business needs.

coupleHow is the experience for couples?＋

Couples praise spacious, modern rooms and nearby cafes. Main drawbacks include some outdated linens and noise insulation issues.

roomWhat are the room facilities and hygiene like?＋

Rooms are spacious and modern with AC, TV, and kitchenettes. Cleanliness scores 8.8, though some guests reported stains or drainage issues.

serviceHow is the service level?＋

Staff are generally friendly with a service score of 8.9. Concierge and room service are available, though isolated service disputes have been noted.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Luxury Double Room

1 × Double bed35 ㎡up to 2

The double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned double room provides a TV with satellite channels, a coffee machine, a seating area and a safe deposit box. The unit offers 1 bed.

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Standard Family Room

1 × Double bed / 1 × Sofa bed35 ㎡up to 4

The family room offers air conditioning, a coffee machine, a seating area, a safe deposit box, as well as a TV with satellite channels. The unit has 2 beds.

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Standard Twin Room

2 × Twin bed35 ㎡up to 2

The twin room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned twin room provides a TV with satellite channels, a coffee machine, a seating area and a safe deposit box. The unit offers 2 beds.

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Facilities · 67

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsIroning serviceParkingPrivate check-in/check-outShuttle service (additional charge)Concierge serviceGrocery deliveriesKid mealsOutdoor furnitureFruitsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmKey card accessInternet accessExpress check-inNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableReception hallSelf parking (surcharge)Airport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetGarageHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout

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Nearby & map

Sights

1

Christ Church, Windhoek

place_of_worship

architectural structure

1.0km

2

Alte Feste

museum

825m

3

Reiterdenkmal, Windhoek

monument

National Monument of Namibia

915m

4

Schwerinsburg

historic

Castle in Namibia

460m

5

St. Mary's Cathedral, Windhoek

place_of_worship

building in Namibia

1.5km

6

Independence Memorial Museum

museum

history museum in Windhoek, Namibia

913m

7

Heinitzburg

historic

castle in Namibia

369m

8

Sanderburg

historic

castle in Namibia

369m

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.