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Crowne Plaza Surfers Paradise by IHG

★★★★·8.9/ 10Recommended
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
📍2807 Gold Coast Highway · Gold Coast ↗
📞+61755929900·Official site ↗
2022-12-12 opened· 269 rooms· Check-in 03:00 PM / out 11:00 AM
Electric bicycle charging stationAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 76 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Crowne Plaza Surfers Paradise By IHG. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi offerings at the hotel enhance the ease of discovering Gold Coast. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at Crowne Plaza Surfers Paradise By IHG, as the hotel's laundromat and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service and room service contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Crowne Plaza Surfers Paradise By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Crowne Plaza Surfers Paradise By IHG, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Crowne Plaza Surfers Paradise By IHG. Make certain to allocate time for discovering the shoreline, easily reachable right from the hotel. Unwind after a long day by stopping by hot tub and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, convenient location, and spacious rooms with great views. Common complaints include outdated facilities, poor soundproofing, noise issues, and inconsistent breakfast quality.

Dimension scores · cross-source

Cleanliness8.7
Surroundings8.6
Service8.4
Facilities8.4
Location8.3
Rooms8.3
Value8.2
＋ PraisedFriendly and helpful staff · Excellent location near tram · Spacious and comfortable rooms · Good breakfast variety
－ ComplaintsDated facilities · No kids' pool area · Cleanliness issues · Cold pool water

KEYSuitable for families valuing service and views. Expect some aging facilities, verify soundproofing, and monitor dining details.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?＋
Located between Cavill Avenue and Broadbeach, it offers easy access to entertainment and shopping. Major attractions like The Star and theme parks are a short drive away.
diningWhat are the signature dining options?＋
Dining includes poolside tropical garden service, private dining at Balthazar, and Four Winds 360°, Queensland's only revolving restaurant offering sunset views and fusion cuisine.
familyIs this hotel suitable for families? Any notes?＋
Family-friendly with praised staff. Note: No kids' pool area, water may be cool, and some report sand in carpets. Check child policies in advance.
businessHow is the experience for business travelers?＋
Convenient location and friendly staff. However, business guests often complain about outdated facilities (AC/TV faults), uncomfortable beds affecting sleep, and broken gym equipment.
coupleRecommended for couples? Pros and cons?＋
Recommended for spacious rooms, great sea views, and warm service. Cons include outdated facilities needing renovation, poor soundproofing in some rooms, and complaints about parking costs.
roomWhat are the room conditions like? How is the view?＋
Offers ocean-facing rooms and deluxe suites with private balconies. Rooms are generally spacious, but some guests report poor soundproofing, noise, and unresolved maintenance issues.
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