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Malmaison Newcastle

★★★★·9.2/ 10Excellent
·Hotels
122 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilitiesFull-service spa24-hour front deskLuggage storageFree WiFiFood and water bowlsAll 18 facilities +
Review
Official

Malmaison Newcastle offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi offerings at the hotel enhance the ease of discovering Newcastle upon Tyne. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as express check-in or check-out and luggage storage are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours.Traveling with minimal baggage is achievable at Malmaison Newcastle, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at Malmaison Newcastle is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, the presence of mini bar can be found.Malmaison Newcastle offers a hair dryer and toiletries in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Malmaison Newcastle provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by massage, spa and sauna to rejuvenate your senses.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 450 guest reviews · multi-source · as of 2026-07-05

Guests praise the riverside location, spacious rooms, and exceptional staff service. Common complaints include inconsistent breakfast quality, dated facilities, lack of bed outlets, poor soundproofing, and crowded breakfast areas.

Dimension scores · cross-source

Location10.0
Surroundings9.2
Cleanliness9.1
Service9.0
Facilities8.7
Rooms8.3
Value8.0
PraisedFriendly and helpful staff · Excellent location · Comfortable beds · Spacious and clean rooms
ComplaintsTired and dated facilities · Poor lighting · Slow or controversial breakfast service · Missing basic amenities

KEYIdeal for those valuing location and service. Check breakfast times, avoid noisy rooms if sensitive, and note potential facility wear.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby attractions?
Located in the vibrant Quayside area with a perfect 10/10 location score, guests praise the riverside views and proximity to attractions.
diningWhat is the breakfast experience like?
Breakfast offers varied options but has inconsistent quality. Guests note crowded areas and slow service, suggesting off-peak dining.
businessIs this hotel suitable for business travelers?
Highly recommended for business. Guests appreciate the location, spacious rooms, and excellent service. Conference spaces are available.
coupleHow is the experience for couples?
Popular among couples (232 reviews). Guests love the riverside views and comfortable rooms, though some find lighting dim or facilities dated.
roomWhat are the pros and cons of the room facilities?
Pros: Spacious, comfortable beds, free WiFi. Cons: Lack of bed outlets, poor soundproofing, dim lighting, and occasional HVAC/shower issues.
serviceHow is the level of service at the hotel?
Service scores 9.0/10. Staff like Tessie and Tirso are frequently praised. 24-hour front desk is available, though busy during breakfast.
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