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Hengshan Garden Hotel

★★★★★·8.8/ 10Recommended
·Hotels
1997 opened · 2010 renovated· 422 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 44 facilities +
Review
Official

Hengshan Garden Hotel is perfectly located for both business and leisure guests in Shanghai. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, clothes rack, locker, mirror. Take a break from a long day and make use of fitness center, sauna, indoor pool, spa, tennis courts. No matter what your reasons are for visiting Shanghai, Hengshan Garden Hotel will make you feel instantly at home.

04

Guest scores & sentiment

From 391 guest reviews · multi-source · as of 2026-07-06

Guests praise the prime location, tranquil gardens, renovated comfort, and attentive service. Dining and lounge are highlights. Complaints focus on older rooms with poor soundproofing, facility glitches, and occasional service or billing issues.

Dimension scores · cross-source

Surroundings9.4
Cleanliness9.3
Service9.0
Facilities9.0
Location8.6
Value7.7
Rooms7.7
PraisedPrime location · Friendly staff · Spacious rooms · Classic vibe
ComplaintsAging facilities · Inconsistency between buildings · Hygiene issues · Fee and service disputes

KEYIdeal for those valuing location and gardens. Choose VIP/Admin buildings for newer facilities; request non-smoking rooms explicitly.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in the Xujiahui hub, it offers a quiet oasis with a 10,000 sqm garden. Transportation is convenient, rated 8.6.
facilityWhat are the main facilities and features?
Features Art Deco architecture, a 10,000 sqm garden, pool, gym, and 4 restaurants. Environment scores 9.4, facilities 9.0.
diningIs dining varied? How are breakfast and the lounge?
Dining is highly praised with 4 restaurants. Business and solo travelers highlight the rich breakfast and excellent executive lounge.
familyIs it suitable for families? Are there child-friendly facilities?
Very suitable. Offers family rooms and supervised childcare. Families praise the large private garden and spacious rooms.
businessHow is the experience for business travelers?
Business guests appreciate the retro design and comfortable beds. Fast service, rich breakfast, and great lounge. Note: WiFi may disconnect in older rooms.
coupleRecommended for couples? Is the environment romantic?
Recommended. Couples praise the quiet garden, spacious rooms, and attentive service. Note: Pool is in a separate building.
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