Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests appreciate the value, convenient location, and spacious rooms, with generally clean conditions and friendly staff. Common complaints involve dated furniture with stains, thin walls, occasional cleaning lapses, missing amenities, and limited front-desk hours.

Dimension scores · cross-source

Service8.9

Location8.9

Value8.6

Surroundings8.6

Facilities8.5

Cleanliness8.5

Rooms8.4

Wi-Fi7.5

＋ PraisedHigh value for price · Convenient location · Friendly staff · Spacious rooms

－ ComplaintsDated facilities · Cleanliness issues · Poor soundproofing · No 24-hour check-in

KEYSuitable for budget travelers valuing space and location. Guests sensitive to wear or quietness should verify room condition beforehand and bring toiletries.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?＋

Situated off Highway 74, it is 2.5 miles from Cleveland Mall. Nearby attractions include Shelby town center, Shelby City Park, and Deer Brook Golf Course.

valueHow is the value for money? Is it recommended?＋

Highly recommended with a 99% rate. Guests appreciate the spacious suites and good value, despite some dated furnishings.

roomWhat are the features of the room types and facilities?＋

Spacious suites feature a separate living room, fully equipped kitchen, and free wired internet. Note that some units may have dated furnishings or missing items.

diningDoes the hotel offer breakfast or dining services?＋

No traditional breakfast is mentioned, but each suite has a fully equipped kitchen for self-catering. BBQ facilities are also available.

serviceHow is the staff attitude? What are the front desk hours?＋

Staff are generally friendly with a high service score of 8.9. However, front desk hours may be limited, so confirm needs in advance.

policyWhat are the check-in/out times? Are pets allowed?＋

Check-in and check-out are both at 11:00. Pets are not allowed. Guests can opt out of daily cleaning services.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

One-Bedroom Suite

1 × Queen bed60 ㎡up to 2

This suite features a separate living room with a sofa and expanded cable TV. It includes a kitchen and a small dining area.

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Standard Suite

1 × Queen Bed49 ㎡up to 2

1 Queen Bed530 sq feet Layout - Bedroom and living roomInternet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with premium channelsFood & Drink - Kitchen with refrigerator, stovetop, and ovenSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, towels, and toilet paperPractical - Washer/dryer, free long-distance calls, and wardrobe or closetComfort - Air conditioning and heatingAccessibility - Wheelchair accessibleNeed to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

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Facilities · 22

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningBBQ facilitiesFacilities for disabled guestsParkingGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusCashless payment availableFire extinguishersGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaning24-hour securityKey card accessInternet accessOffsite parking discounted rates availableCharcoal grillPrivate picnicsSecured parkingFree wired internetNon-smoking roomsNon-smoking throughout