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The Gladstone

★★★★·9.0/ 10Excellent
·Hotels
1982 opened · 2024 renovated· 72 rooms· Check-in 02:00 PM / out 10:00 AM
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsExpress check-in/check-outFax/photocopyingAll 46 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Gladstone with ease by utilizing the services provided at taxi. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and luggage storage provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the laundromat available at The Gladstone. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At The Gladstone, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Indulge in the numerous pursuits available at The Gladstone. Begin your holiday perfectly by taking a plunge into the swimming pool.

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Guest scores & sentiment

From 402 guest reviews · multi-source · as of 2026-07-06

Guests praise the central location, comfortable beds, and helpful staff. Common complaints include inconsistent breakfast quality, unstable Wi-Fi, aging facilities, safety concerns in bathrooms, high minibar deposits, and parking difficulties.

Dimension scores · cross-source

Location8.9
Service8.6
Surroundings8.6
Value8.4
Cleanliness8.4
Facilities8.0
Rooms7.1
PraisedFriendly and helpful staff · Excellent central location · Comfortable beds · Good value for money
ComplaintsDated decor needing renovation · Noise issues (AC/toilet) · Hygiene concerns (dust/hair) · Elevator malfunctions

KEYSuitable for travelers valuing convenience and comfort. Bring ice, check Wi-Fi stability, use bath mats, and clarify minibar deposit policies.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in the city center with harbor views, it's a short walk to Gladstone Harbour for trips to Heron Island and the Great Barrier Reef. Location score is 8.9.
diningWhat is the breakfast and dining experience like?
There is an on-site restaurant and room service. However, reviews note inconsistent breakfast quality and value, so checking menus beforehand is advised.
familyIs this hotel suitable for families with children?
Yes, children are allowed. It offers family rooms, a fenced pool, and convenient location for exploring, though some families noted elevator issues or noise.
businessIs it convenient for business travelers?
Convenient with meeting rooms and wired internet. However, business guests report unstable Wi-Fi and missing microwaves in some rooms, so test connectivity before meetings.
coupleWhat are the pros and cons for couples?
Pros: central location, comfortable beds, friendly staff. Cons: some cleaning issues, high minibar deposits with slow refunds, and slippery bathroom floors.
roomHow are the room facilities and cleanliness?
Rooms are spacious with AC, fridge, and tea/coffee facilities. Cleanliness score is 8.4, but some guests reported dust, stains, or AC noise. Bathrooms are renovated but watch for slip hazards.
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