FlyerKeyThe guest's hotel playbook
Search
Me
Publish
Search cities, hotels, brands…
1 / 24

Mountain Lake Hotel

★★★·8.4/ 10Recommended
·Hotels
📍19-21 Smolyanski ezera str., Smolyanski ezera area, Smolyan, Smolyan, 4700 · Smolyan ↗
📞+35928629339
Proposal/romance packages availableFireplace in lobbyFree breakfastFull-service spaSwimming poolGardenAll 50 facilities +
Review
Official

With a stay at Mountain Lake Hotel in Smolyan, you'll be in the mountains, and 9. 6 mi (15. 4 km) from Pamporovo Ski Resort and 4. 7 mi (7. 5 km) from Smolyan Ski Resort. This family-friendly hotel is 10. 4 mi (16. 8 km) from FunPark Pamporovo and 16. 3 mi (26. 2 km) from Chepelare Ski Resort. Pamper yourself with a visit to the spa, which offers massages. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby. The complimentary ski shuttle makes getting to the slopes a breeze. Featured amenities include a computer station, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:30 AM to 10:30 AM. Make yourself at home in one of the 33 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise spacious rooms, friendly staff, and scenic location. Food is generally well-received. Common complaints include broken elevators, cold pools, poor parking signage, hallway odors, and occasional rude restaurant service.

Dimension scores · cross-source

Location9.2
Cleanliness9.2
Rooms9.1
Service9.1
Facilities8.9
Value8.7
Wi-Fi7.6
＋ PraisedFriendly and responsive staff · Clean and well-equipped rooms · Excellent location and natural surroundings · Rich and tasty breakfast
－ ComplaintsNo elevator for upper floors, difficult luggage carry · Poor dinner service attitude and waiting management · Small spa and cool pool water · Stale corridor odor and poor ventilation

KEYIdeal for families and nature lovers. Verify elevator status; avoid high floors without lifts. Check restaurant reviews for dining experiences.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport convenience?＋
Located in the mountains of Smolyan, it scores 9.2 for location. Guests can use the free ski shuttle and self-parking, while airport transfers are a paid service.
diningAre breakfast and dining options varied?＋
A free buffet breakfast is offered alongside a restaurant, coffee shop, and bar. Food receives high praise, though some guests note slow restaurant service.
familyIs this hotel suitable for families with children?＋
The policy currently does not allow children, despite offering childcare and a playground. Family guests appreciate the spacious rooms, tasty breakfast, and occasional complimentary upgrades.
policyCan I bring pets?＋
Yes, pets are welcome. A pet-friendly one-bedroom apartment with a fireplace is available and praised by guests for its spacious, renovated layout.
roomHow are the rooms? Is there an elevator?＋
Rooms score 9.1 and are widely praised as spacious and clean. However, elevators are often broken or absent on upper floors, and some rooms face roads.
facilityHow is the pool and spa experience?＋
Amenities include an indoor pool, sauna, steam room, Turkish bath, and full-service spa. The pool water is frequently noted as too cold, and sauna hygiene varies.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →