Name: Santa Ponsa - Fontenille Collection
Address: Carretera de Llucalari, Alaior, ES

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Guest scores & sentiment

From 148 guest reviews · multi-source · as of 2026-07-18

Guests praise the stunning gardens, tranquility, and exceptional dining, especially breakfast and Chef Albert. While service is often warm, complaints highlight cramped rooms, maintenance issues, and privacy concerns.

Dimension scores · cross-source

Location9.0

Facilities8.6

Cleanliness8.6

Surroundings8.6

Service8.1

Value8.0

＋ PraisedStunning gardens and ambiance · High-quality dining · Warm and friendly service · Spacious and comfortable rooms

－ ComplaintsLack of room privacy · Maintenance issues (pool/showers) · Poor soundproofing · Service lapses or errors

KEYIdeal for nature and food lovers. Verify room specifics; those sensitive to size or maintenance should check reviews carefully.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

Rated 9.0 for location, it offers free bikes, shuttles, and car hire for easy exploration.

diningWhat is the dining experience like? Is there anything special?＋

Dining is highly praised, especially breakfast and Chef Albert's cuisine. A restaurant, bar, and room service are available.

coupleIs this hotel suitable for couples?＋

Yes, 75 couples praised the stunning gardens, historic atmosphere, and quality dining for a relaxing stay.

familyWhat should families with children note?＋

Children are welcome with kid meals. However, note potential maintenance issues with pools/AC and weak WiFi.

roomHow are the room size and facilities?＋

Rooms have AC, TV, and terraces. However, some guests find them cramped with poor soundproofing or privacy.

serviceWhat is the level of service?＋

Service score is 8.1 with 24-hour front desk. Staff are generally warm, though some report slow responses.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Santa Ponsa Casita

1 × Sofa bed50 ㎡up to 4

This air-conditioned villa is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.

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Santa Ponsa Junior Suite Duplex

2 × Twin bed / 1 × Extra-large double bed (Super-king size)50 ㎡up to 4

The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with garden views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 3 beds.

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Santa Ponsa Junior Suite Signature

1 × Twin bed / 1 × Extra-large double bed (Super-king size)42 ㎡up to 3

The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. Featuring a terrace with garden views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.

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Santa Ponsa Deluxe

1 × Twin bed / 1 × Queen bed31 ㎡up to 3

The spacious triple room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

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Santa Ponsa Superior

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

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Santa Ponsa Classique

1 × Extra-large double bed (Super-king size)20 ㎡up to 2

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as garden views. The unit offers 1 bed.

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Facilities · 90

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorExpress check-in/check-outFax/photocopyingFacilities for disabled guestsIroning serviceCar hireSaunaMassage servicesParkingPets allowedTerraceChapel/shrinePrivate check-in/check-outShuttle service (additional charge)Concierge serviceKid mealsHeated poolLower bathroom sinkPublic BathOutdoor furnitureFruitsPet bowlsSpa/wellness center servicesBeauty ServicesPet basketCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredThermometers for guests provided by propertyKey card accessInternet accessJapanese gardenFitness facilities (surcharge)Express check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availablePaddle boating nearbyBulk dispenser for toiletriesPool sun loungersPrivate picnicsScuba diving on siteSecured parkingSelf parking (surcharge)Bicycle-friendly propertyBeach yoga on siteBeach umbrellasSnorkeling on siteArt gallery on siteSwimming nearbyTelevision in common areasAccess to nearby outdoor poolAccess to nearby indoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Health or beauty spa nearbyHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible

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Nearby & map

DiningSights

1

Santa Mariana

Contemporary

€€€

This restaurant occupies a Menorcan-style country house with plenty of typical charm (including a delightful terrace) that has been converted into a small rural hotel. The cuisine here is based around an à la carte service (with specific sections dedicated to vegetables, seafood, rice dishes, pasta... and a special one, available upon reservation, where lobster is the star of the show) and a set menu (El Renacer) that focuses on local cuisine that constantly plays with technique and local products, with a variety of Mediterranean touches. The estate has its own organic vegetable garden, olive

5.1km

2

Ca na Pilar

Contemporary, Farm to table

€€

This restaurant occupies a typical 200-year-old house on the approach to Es Migjorn Gran in the centre of the island. It features an interior with a rustic-contemporary feel, plus an attractive patio-terrace that can only be booked for dinner. Here, the culinary focus is on simple, honest cooking with interesting French-inspired touches and dishes based around the best market-fresh local ingredients. We can highly recommended the surf and turf carpaccio with scallops, which comes as a pleasant surprise!

5.5km

3

Torralbenc Menorca

Farm to table

€€€€

This attractive restaurant, where the cuisine is overseen by renowned chef Gorka Txapartegui (Alameda restaurant in Hondarribia), occupies a farmhouse surrounded by vineyards and boasting a tranquil terrace, all of which comes as a pleasant surprise. It also provides the dining service for the hotel of the same name (awarded one Michelin key) and will delight guests with its tranquil terraces, contemporary European and internationally inspired cuisine, and a constant nod to local flavours and native ingredients.

5.8km

1

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.