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The Cliffs Hotel and Spa

★★★·9.1/ 10Excellent
·Resorts
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningAll 94 facilities +
Review
Official

This resort boasts a stunning setting in Pismo Beach, in California. The resort enjoys close proximity to a wealth of intriguing attractions in the area. Guests will find themselves in close proximity to a host of shopping, dining and entertainment venues, making this the perfect option for family holidays, or a romantic getaway. The resort enjoys a charming design, exuding elegance and style. The accommodation options are sublimely designed, offering a comfortable, luxurious setting in which to work and rest in comfort. Featuring a range of exemplary facilities and services, this resort delivers the utmost in comfort and convenience, complemented by impeccable attention to detail and warm hospitality.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the warm and attentive staff, prime oceanfront location, clean and comfortable rooms, and well-maintained grounds. The most common drawbacks involve distant free parking, occasional noise from hallways or neighboring guests, and minor maintenance or value concerns in certain amenities.

Dimension scores · cross-source

Location9.4
Service9.3
Rooms9.2
Cleanliness9.2
Facilities9.0
Surroundings8.6
Value8.5
PraisedStunning ocean views and location · Clean and comfortable rooms · Friendly and welcoming staff · High-quality dining
ComplaintsNoise disturbances at night · Inconvenient parking · Some outdated facilities · Pool hygiene issues

KEYIdeal for ocean-view leisure travelers seeking attentive service. Confirm parking options in advance, and request a quiet room away from elevators if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transport convenient?
Perched on a cliff overlooking Shell Beach with a location score of 9.4, the hotel offers a free shuttle to the airport and Amtrak station, plus easy beach access.
diningWhat dining options are available?
Guests can enjoy Latin cuisine at Marisol Restaurant, room service, kids' meals, and live entertainment, with an overall value score of 8.5.
coupleIs this hotel suitable for couples or families?
With 40 couple travelers praising its romantic ocean views and professional service, the hotel also offers family rooms, shallow pool areas, and kids' meals, backed by a 99% recommendation rate.
roomWhat are the room conditions and views like?
Rooms score 9.2 for cleanliness and comfort, featuring balconies with ocean sunset views, though some partial-view rooms may show minor wear.
facilityAre the spa and fitness facilities comprehensive?
The property offers a full-service spa, heated outdoor pool, hot tub, sauna, and 24-hour gym, scoring 9.0 for facilities overall.
policyWhat are the check-in/out times and pet policy?
Check-in is at 16:00 and check-out at 12:00; although pets are not officially permitted, some guest reviews mention dog-friendly elements, so please confirm with the front desk.
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