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Pullman Ciawi Vimala Hills Resort

★★★★★·9.4/ 10Excellent
·Hotels
227 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAll 107 facilities +
Review
Official

Pullman Ciawi Vimala Hills Resort Spa & Convention is the new 5-star resort in Gadog, Bogor, with 10-hectares 600-meters up, integrated with the Vimala Hills Villa & Resort complex. Nestled in an oasis of serenity, it offers enchanting an landscape with views of Mount Salak, Geulis & Pangrango. The 229 rooms & villas and facilities inspire guests to enjoy brisk natural scenery & ultimate peacefulness. The resort is only 1 hour from Jakarta and accessible from Bogor city & Puncak.

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Guest scores & sentiment

From 342 guest reviews · multi-source · as of 2026-07-09

Guests praise spacious rooms, extensive family facilities, and attentive staff with frequent upgrades. Common complaints include inconsistent food quality/portions, pool cleanliness, maintenance issues (hot water, broken appliances), and noise disturbances.

Dimension scores · cross-source

Service9.7
Location9.7
Facilities9.6
Value9.5
Cleanliness9.5
Surroundings9.4
PraisedPleasant natural environment · Warm and professional staff · Rich family activities · Spacious and clean rooms
ComplaintsPoor facility maintenance · Inconsistent dining experience · Long check-in waits · Hard to reach via phone

KEYIdeal for families seeking relaxation. Note food variety, check maintenance status, and be aware of potential noise.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?
Yes, with a location score of 9.7. It is near Jakarta, quiet, and offers free bikes and parking, though internal navigation may require a map.
familyIs this hotel suitable for families? What kid-friendly facilities are there?
Highly recommended for families. Features include a kids' club, playground, billiards, ping pong, and karaoke. Staff are attentive and often offer room upgrades.
diningHow are the breakfast and dining options?
Breakfast variety is praised, but quality and portion sizes can be inconsistent. Madcow restaurant experiences vary, and room service may not match price expectations.
roomAre the rooms spacious? How is the soundproofing?
Rooms are generally spacious and comfortable. While soundproof rooms are available, some guests report noise disturbances or maintenance issues like leaks.
facilityWhat leisure and fitness facilities does the hotel offer?
With a facility score of 9.6, it offers outdoor, heated, and infinity pools, jacuzzi, sauna, fitness center (surcharge), spa, and board games.
serviceHow is the level of service at the hotel?
Service scores 9.7, with staff praised for being warm and attentive. However, some guests note slow responses or cold front desk attitudes during peak times.
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