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Riviera Resort Palm Springs

★★★★·8.1/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Resorts
2024-09-27 opened· 398 rooms
Fitness facilitiesFree bicycles on siteFull-service spa24-hour front deskGardenLuggage storageAll 51 facilities +
Review
Official

- Opened in 1959. - Just steps away from Palm Springs downtown. - Two pools for relaxation - Several dining options. - Minutes away from the airport. - Complimentary bicycle rentals.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 207 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, retro charm, and pool/dining. Complaints focus on outdated/dirty rooms, poor soundproofing, confusing layout, and operational issues like check-in delays or power outages.

Dimension scores · cross-source

Location8.4
Surroundings8.0
Facilities7.6
Service7.5
Cleanliness7.3
Value6.6
PraisedEnthusiastic and professional staff · Great pool atmosphere · Rooms are clean and comfortable · Dining options are appreciated
ComplaintsAging facilities and maintenance issues · Poor soundproofing · Slow service during peak times · Crowded pools and difficulty finding seats

KEYSuitable for those valuing service and vibe. Expect older facilities and verify room specifics to avoid noise.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Rated 8.4 for location, it offers convenient access to golf, hiking, and ecotours. On-site convenience stores and ATMs are also available.
diningWhat are the dining options? Is breakfast extra?
Dining includes two restaurants, poolside bars, and room service offering American cuisine. Breakfast is available at a surcharge and receives high praise.
facilityWhat leisure and fitness facilities are available?
With a 7.6 facility score, guests enjoy a full-service spa, sauna, two outdoor pools, and free bicycles. Fitness centers and terraces are also available.
serviceHow is the staff service and professionalism?
Service scores 7.5/10. Guests frequently praise staff like Sebastian and Moe for their friendliness. 24-hour front desk and concierge services are provided.
roomWhat are the room conditions like? How is soundproofing and cleanliness?
Rooms feature AC and pillowtop beds. However, some guests report poor soundproofing, outdated facilities, and cleanliness issues like stains or pests.
familyIs this hotel suitable for families with children?
According to policy, children are not allowed. Despite having children's games, the hotel restricts family stays, so please book with caution.
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