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NH Collection Bogota Hacienda Royal

★★★★★·9.4/ 10Excellent
NNH Collection·GHA DISCOVERY·Hotels
📍Calle 114 No. 6-02 · Bogotá ↗
📞5716578787·Official site ↗
82 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorAll 63 facilities +
Review
Official

The NH Collection Bogotá Hacienda Royal is in the heart of Usaquén, one of the most prestigious neighborhoods in Bogotá. Beautiful Spanish colonial-style architecture is nearby, while the hotel offers panoramic views of the mountains that surround the city. The hotel has 82 beautifully designed rooms with traditional décor and carpeted floors to give each a warm, comfortable feel. All rooms look out across the park and the mountains, while free WI-FI and 24-hour room service come as standard. Enjoy a delicious buffet breakfast in Dominique's Restaurant. Work out in our brand-new gym, or treat yourself to a massage or beauty treatment at the spa. Take dinner in the restaurant, and end the day with a cocktail in the piano bar. *Foreign customers without tourist stamp in the passport must pay 16% VAT directly at the hotel.

04

Guest scores & sentiment

From 294 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime Usaquén location, mall access, friendly staff, and excellent breakfast. Main drawbacks include dated decor, poor window soundproofing, and occasional issues with room locks or check-in communication.

Dimension scores · cross-source

Service9.9
Cleanliness9.2
Surroundings9.2
Value9.0
Location9.0
Facilities9.0
＋ PraisedExcellent location · Friendly and professional staff · Abundant and delicious breakfast · Convenient dining and shopping
－ ComplaintsDated decor and dirty carpets · Poor soundproofing and noise · Slow room service response · Room type mismatch

KEYIdeal for travelers valuing safety, dining, and shopping. Choose non-street rooms if noise-sensitive, confirm room details upon booking, and expect some aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what amenities are nearby?＋
Located in tranquil Usaquén near Teleport Business Center and financial districts. Guests praise the prime location with easy access to malls and diverse dining options.
diningWhat is the breakfast and dining experience like?＋
Breakfast is highly rated for being delicious and extensive. Dominique’s Restaurant offers international dishes. While praised by business and couple travelers, some families noted higher prices.
serviceHow is the level of service at the hotel?＋
Service scores an impressive 9.9/10. Guests consistently praise the friendly, professional, and caring staff across all interactions.
roomHow comfortable are the rooms, and are there any issues?＋
Rooms are clean and comfortable with soundproofing and work desks. However, note that some windows have poor soundproofing and facilities may appear dated. Request quiet rooms if sensitive to noise.
facilityWhat fitness and leisure facilities are available?＋
Facilities include a spa, sauna, Turkish bath, and gym (surcharge). Additional amenities offer massage services and high hygiene standards with professional cleaning.
policyWhat are the check-in/out times and is it pet-friendly?＋
Check-in is at 15:00 and check-out at 12:00. Pets are allowed, and family rooms are available. Cashless payment and contactless check-in/out are supported.
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