Name: Suiun
Address: Gora 1300-61, Hakone, JP

Official

With a stay at Suiun in Hakone (Gora), you'll be steps from Hakone Gora Park and 14 minutes by foot from Hakone Open Air Museum. This ryokan is 1. 5 mi (2. 4 km) from Hakone Kowakien Yunessun and 6. 1 mi (9. 8 km) from Lake Ashi. Take in the views from a garden and make use of amenities such as complimentary wireless Internet access. Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 4 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

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Guest scores & sentiment

From 79 guest reviews · multi-source · as of 2026-07-20

Guests praise the traditional atmosphere, spacious rooms with private balconies, exquisite kaiseki dining, and attentive service. Minor complaints include privacy issues in some baths, chlorine smell in public onsens, steep stairs, and high prices.

Dimension scores · cross-source

Rooms9.8

Facilities9.8

Cleanliness9.8

Service9.7

Wi-Fi9.6

Surroundings9.4

Location9.3

Value9.0

＋ PraisedExcellent private onsen experience · Exquisite and generous kaiseki meals & breakfast · Spacious, clean traditional Japanese-style rooms · Friendly and attentive staff

－ ComplaintsHigher pricing · Bright morning light in some rooms · Chlorine smell in public onsen · Limited entertainment activities

KEYIdeal for traditional Japanese experiences. Use the ropeway to avoid steep stairs with luggage; consider privacy concerns for balcony onsens.

FAQ · grounded in hotel data & reviews

policyDoes Suiun allow children or pets?＋

No. This is an adults-only property that does not accept children or pets, making it ideal for couples or solo travelers seeking a quiet retreat.

locationIs the location and transport convenient?＋

Location scores 9.3. It is close to Shuzen-ji Temple and Fuji-Q Highland, though guests note the steep slope to the hotel can make walking tiring.

roomWhat are the main room amenities and views?＋

Rooms feature air conditioning, tatami areas, private bathrooms, and bidets. Some offer balcony open-air baths with garden views, scoring 9.8 for cleanliness.

diningIs the dining selection diverse?＋

Kaiseki dining receives high praise for its exquisite quality. Guests also appreciate the abundant complimentary snacks and drinks available around the clock.

facilityHow is the experience at public and private onsens?＋

Private balcony baths are highly rated, while some public onsens have a chlorine scent. A few private baths may lack full privacy depending on the layout.

serviceHow do guests rate the service and overall value?＋

Based on 79 reviews, the overall score is 9.6 with a 99% recommendation rate. Service, facilities, and cleanliness all score between 9.7 and 9.8.

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Room types · 8

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Quadruple Room with Tatami Area and Open Air Bath - Non-Smoking

4 × Twin bed50 ㎡up to 4

The private open-air bath is the standout feature of this quadruple room. The spacious quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 4 beds.

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Quadruple Room with Tatami Area with Open Air Bath and Garden View - Non-Smoking

4 × Twin bed50 ㎡up to 4

Guests will have a special experience as the quadruple room offers a private open-air bath. The spacious quadruple room provides air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 4 beds.

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Triple Room

3 × Twin bed43 ㎡up to 3

The unit has 3 beds.

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Triple Room

2 × Twin bed / 1 × Double bed43 ㎡up to 3

The unit has 3 beds.

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Standard Twin Room with Tatami Area and Open Air Bath - Non-Smoking

2 × Twin bed38 ㎡up to 2

The private open-air bath is the standout feature of this twin room. The spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. A sofa, a flat-screen TV, a safe deposit box and a terrace are available in this twin room. The unit has 2 beds.

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Standard Twin Room with Tatami Area with Open Air Bath and Garden View - Non-Smoking

2 × Twin bed38 ㎡up to 2

Guests will have a special experience as the twin room offers a private open-air bath. The spacious twin room provides air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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Twin Room

2 × Twin bed38 ㎡up to 2

The unit has 2 beds.

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Double Room

1 × Twin bed / 1 × Double bed32 ㎡up to 2

The unit offers 2 beds.

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Facilities · 44

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningLift / ElevatorLuggage storageSafety deposit boxSaunaMassage servicesParkingShared lounge/TV areaAdult onlyPublic BathStaff adhere to local safety protocolsGuest rooms disinfected between staysPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityThermometers for guests provided by propertyInternet accessJapanese gardenOffsite parking discounted rates availableSecured parkingSelf parking (surcharge)Spa tub (surcharge)Television in common areasFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsNon-smoking throughout

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Nearby & map

Sights

1

Hakone Open-Air Museum

museum

sculpture garden

708m

2

Hakone Museum of Art

museum

art museum in Hakone, Kanagawa, Japan

327m

3

Mount Hakone

nature

volcano in Honshu, Japan

2.9km

4

Pola Museum of Art

museum

art museum in Hakone, Japan

2.4km

5

Miyanoshita Onsen

nature

spring in Kanagawa Prefecture, Japan

1.3km

6

Hakone Onsen

nature

onsen

1.4km

7

Mount Myōjō

nature

mountain in Japan

2.1km

8

Okada Museum of Art

museum

museum in Japan

1.2km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.