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Sheraton Fairplex Suites & Conference Center

★★★★·9.0/ 10Excellent
SSheraton·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 36 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering Pomona (CA) becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring express check-in or check-out are available to cater to your requirements. Repeatedly enjoy your best-loved attire with the aid of the dry cleaning service available at Sheraton Fairplex Suites & Conference Center. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Each morning at Sheraton Fairplex Suites & Conference Center, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 262 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the spacious, well-equipped suites, friendly and efficient staff, and convenient location near the Fairplex and ONT airport with ample parking. Common complaints include subpar dining experiences, dated room amenities or minor maintenance issues, and dissatisfaction with paid Wi-Fi and pet fees. Overall, the stay is highly rated but needs operational refinements.

Dimension scores · cross-source

Cleanliness8.6
Facilities8.4
Surroundings8.4
Service8.3
Location8.2
Value7.8
PraisedSpacious and comfortable suites · Friendly and professional staff · Excellent bedding quality · Convenient location near convention center
ComplaintsLimited dining options and late-night availability · Inconvenient WiFi access · Some dated facilities · Cancellation policy disputes

KEYIdeal for families, business travelers, and event attendees. Verify dining hours and Wi-Fi policies beforehand, request higher floors for quiet, and note pet fees.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located near the Fairplex and ONT airport with ample parking, scoring 8.2/10 for location. Highly praised by business and family travelers for its convenience.
roomWhat are the room facilities like? Are there common issues?
Suites are spacious with modern amenities (facilities score 8.4). However, some guests note dated features, occasional noise, weak shower pressure, or uncomfortable sofa beds.
diningHow is the dining experience? Is breakfast varied?
McKinley’s Grille offers farm-fresh cuisine, but dining scores lower (7.8). Guests report limited breakfast options and slow service, so planning ahead is advised.
serviceHow is the staff attitude and professionalism?
Service scores 8.3/10, a major highlight. Guests consistently praise the friendly, professional, and efficient staff across all interactions.
facilityWhat fitness and leisure facilities are available?
The hotel features a state-of-the-art fitness center (surcharge) and an outdoor swimming pool. Additional amenities include laundry and business centers.
policyWhat are the check-in and check-out times?
Check-in is after 16:00 and check-out is before 11:00. Elite Marriott Bonvoy members may qualify for late checkout subject to availability.
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