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MOUNTAIN HOTEL LUIS inkl Zell am See-Kaprun Sommerkarte

★★★★·9.4/ 10Excellent
·Hotels
Electric bicycle charging stationHealth or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 74 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise spacious, clean rooms, excellent wellness facilities with heated pools, and friendly staff. Breakfast is generally well-received. Common complaints include restaurant closures during off-seasons, non-daily housekeeping, uncomfortable pillows, and parking fees.

Dimension scores · cross-source

Facilities9.4
Cleanliness9.4
Surroundings9.4
Wi-Fi9.3
Rooms9.3
Service9.3
Location9.3
Value8.8
PraisedExcellent breakfast quality · Attentive and friendly staff · Comfortable rooms with frequent upgrades · Thoughtfully designed wellness area and heated pool
ComplaintsRestaurant and bar close on certain days · Non-daily room cleaning · Some rooms small or temperature control issues · Bedding and towels could be softer

KEYIdeal for families and skiers seeking comfort and wellness. Verify restaurant hours and cleaning frequency beforehand; bring own pillows if sensitive.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? How is the transportation?
The location is highly rated (9.3/10) and convenient, with public transport ticket services available. While some note it is away from the city center, its proximity to nature is praised.
diningHow are the breakfast and dining services?
Breakfast is high-quality and well-received. However, the restaurant may close during off-seasons or have slow service. A coffee shop and shared kitchens are available for self-catering.
facilityWhat spa and leisure facilities does the hotel offer?
Facilities score 9.4/10. It features an outdoor heated pool, sauna, sanarium, ice fountain, and water bed lounge. Guests highly praise the spa, along with ski storage and massage services.
roomAre the rooms spacious? What is the hygiene like?
Rooms are spacious and clean (9.3/10) with modern facilities. Note that housekeeping is not daily; request it if needed. Some guests reported uncomfortable pillows or AC noise.
policyWhat are the check-in and check-out times?
Check-in is at 16:00 and check-out at 11:00. Express and private check-in/out services are available, along with luggage storage and safety deposit boxes.
familyIs this hotel suitable for families with children?
Children are allowed, with family rooms and kid meals available. However, the pool can be crowded with kids, and the sauna area is small. Paid parking has had reports of billing errors.
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