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Maison Metier, in the Unbound Collection by Hyatt

★★★★★·9.4/ 10Excellent
TThe Unbound Collection by Hyatt·World of Hyatt·Hotels
Electric bicycle charging stationAir conditioningFamily roomsLift / ElevatorFax/photocopyingFacilities for disabled guestsAll 33 facilities +
Review
01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

World of Hyatt · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessConditions apply

Club access at select properties

Late checkoutConditions apply

until 14:00

Welcome giftConditions apply
Earn 30 Tier-Qualifying Nights or 50,000 Base Points in one calendar year. Elite status is received after meeting the requirement and lasts through February of the second calendar year following qualification; members must re-qualify each calendar year.
04

Guest scores & sentiment

From 275 guest reviews · multi-source · as of 2026-07-11

Guests praise the unique design, spacious rooms, and exceptional personalized service, including amenities like evening wine and cookies. Common complaints involve noise from streetcars, inconsistent service, booking miscommunications, and concerns about value for money.

Dimension scores · cross-source

Service9.7
Rooms9.6
Cleanliness9.3
Location9.1
Value8.8
Facilities8.8
Wi-Fi8.0
+ PraisedStunning design and aesthetics · Excellent and attentive service · Prime location · Comfortable and spacious rooms
- ComplaintsMaintenance issues · Cleaning oversights · Billing and fee disputes · Poor communication on bookings

KEYIdeal for design lovers seeking premium service; light sleepers should request non-street-facing rooms due to noise.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?+
Located in downtown New Orleans near the St. Charles streetcar line, it offers easy access to the French Quarter, Tulane University, and the Garden District.
diningWhat are the breakfast options? How do guests rate it?+
Offers continental and buffet options. While overall service scores are high (9.7), some guests note average food quality and occasional slow service.
coupleIs this hotel suitable for couples?+
Highly recommended for couples. 130 guests praised its private luxury design, butler-style care, and high-quality bar experience.
familyIs it convenient for families? Any precautions?+
Pets and family rooms are allowed. However, some families reported streetcar noise affecting sleep and disputes over minibar charges or deposits.
roomHow are the room facilities? Is the soundproofing good?+
Rooms are uniquely designed, spacious, and score 9.6. However, poor soundproofing and streetcar noise are common complaints, so sensitive sleepers should be cautious.
serviceWhat is the level of service? Are there any special amenities?+
Service scores an impressive 9.7, with guests praising personalized care. Special touches include free morning coffee, evening wine, and cookies, though consistency varies.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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