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The Oberoi Grand, Kolkata

★★★★★
·Hotels
📍15 Jawaharlal Nehru Road · Kolkata ↗
Express check-outMeeting roomsFitness facilitiesFull-service spa24-hour front deskLuggage storageAll 30 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests highly praise staff hospitality, personalized service, and dining. Main drawbacks include dated facilities, small bathrooms, inconsistent breakfast quality, and soft beds.

Dimension scores · cross-source

Service10.0
Location10.0
Facilities9.4
Cleanliness9.4
Surroundings9.2
Value9.0
＋ PraisedExceptional and detailed service · Heritage charm and atmosphere · Convenient city center location · High-quality food and dining
－ ComplaintsAging facilities/small bathrooms · Paid and slow WiFi · Outdated and cramped gym · Lacks 'wow' factor

KEYIdeal for service and dining enthusiasts. Note potential dated facilities, small bathrooms, and soft beds.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location convenient?＋
Yes, it has a perfect 10/10 location score. Situated in the city center with convenient transport, guests praise its prime location for exploring the core area.
serviceHow is the staff service here?＋
Service scores a perfect 10/10, the top praised highlight. Staff offer exceptional hospitality and personalized care, with business and couple travelers noting their attentiveness and proactive upgrades.
diningWhat is the dining experience like?＋
Dining is generally excellent, especially at Three sixty three and Baan Thai. While breakfast quality varies slightly, overall gourmet dining receives high praise and is a key pro.
businessIs it suitable for business travel? What facilities are available?＋
Highly suitable. 60 business travelers praised the service and heritage. It offers meeting rooms and a conference center. Note that some guests mentioned paid WiFi with slow speeds and an older gym.
familyIs it convenient to stay with children?＋
According to policy, this hotel does not allow children (children_allowed: false). Therefore, it is not suitable for family trips; please verify policies in advance.
coupleWhat is special for couples staying here?＋
Couples highly praise personalized care, with staff often offering room upgrades or anniversary surprises. The elegant historical ambiance makes it ideal for romantic getaways.
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