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Luwansa Hotel

★★★·8.3/ 10Recommended
·Hotels
24-hour front deskLuggage storageTerraceFree WiFiConcierge serviceDesignated smoking areaAll 13 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location, attentive staff, and comfortable rooms. Common complaints include outdated room decor, insufficient breakfast options, occasional cleanliness issues, noise, and payment disputes.

Dimension scores · cross-source

Service9.6
Surroundings9.6
Location9.4
Value9.3
Cleanliness9.3
Rooms9.2
Facilities9.0
Wi-Fi7.5
PraisedExcellent location · Helpful and professional staff · Clean and comfortable · Good facilities (pool/spa)
ComplaintsDated room decor · Hygiene issues in some rooms · Insufficient breakfast replenishment · AC malfunctions

KEYSuitable for those valuing location/service over new hardware. Check room cleanliness and breakfast availability upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located in the heart of Palangkaraya with excellent transport access. Offers free WiFi and paid airport transfers.
serviceWhat is the quality of staff service and professionalism?
Staff are praised for being friendly and efficient (Service score 9.6). 24-hour front desk and concierge services are available.
diningWhat are the dining options and breakfast quality like?
Features Kahayan Resto and 24-hour room service. Some guests noted breakfast options can be insufficient or cold.
roomHow are the comfort and facilities of the guest rooms?
Rooms are generally comfortable and clean (Score 9.2), but some decor is dated. Occasional issues with AC or shower temperature may occur.
facilityWhat leisure and fitness facilities does the hotel offer?
Offers a 24-hour fitness center, terrace, and pool. Facilities score high (9.0), ideal for relaxation.
businessIs this hotel suitable for business travel? Are meeting facilities complete?
Ideal for business travelers with 5 equipped meeting rooms, a business center, and free newspapers.
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