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Keio Prelia Hotel Sapporo

★★★★·9.2/ 10Excellent
·Hotels
2019 opened· 337 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxSoundproof roomsAll 45 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Services offered by taxi and car hire at the hotel ensure effortless exploration of Sapporo. Parking is accessible, supplied by the hotel for guests who arrive by car. During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea. KEIO PRELIA HOTEL SAPPORO offers a hair dryer and toiletries in the restrooms of specific accommodations. Each morning at KEIO PRELIA HOTEL SAPPORO, a scrumptious, homemade breakfast kick-starts the day. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Indulge in the numerous pursuits available at KEIO PRELIA HOTEL SAPPORO. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 665 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location near Sapporo Station, new facilities, secure public baths, and attentive staff. Breakfast is highlighted as delicious. Common complaints include small room sizes with limited luggage space, long waits for laundry machines, occasional cleaning lapses, and elevator efficiency.

Dimension scores · cross-source

Cleanliness9.4
Surroundings9.2
Facilities9.0
Location9.0
Service8.9
Value8.0
PraisedConvenient location · Excellent public bath · New and clean facilities · Friendly service
ComplaintsLimited room space/storage · No bottled water · Long parking wait times · Occasional odors/cleaning issues

KEYIdeal for travelers valuing convenience and onsen. Bring front-opening luggage to save space. Avoid peak hours for laundry. Standard rooms are compact.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near the station?
It is excellently located near Sapporo Station North Exit. With a 9.0 rating from 665 reviews, guests praise its convenience for exploring the city.
diningHow is the breakfast? Is it worth trying?
The breakfast is highly rated for its quality and taste. While some note peak-hour crowding, the 99% recommendation rate confirms it is a strong point.
facilityAre there public baths or hot springs?
There is a comfortable public bath with strict security. Note that some reviews clarify it is not a natural hot spring, but it remains a popular facility.
roomAre the rooms spacious? Is there enough luggage space?
Rooms are generally small with limited luggage space, though cleanliness scores are high at 9.4. Guests suggest packing light due to compact sizes.
serviceHow is the staff service? Can they speak English?
Service is attentive and professional (8.9 score). Staff speak both English and Japanese and offer 24/7 assistance, including luggage storage and local tips.
familyIs this hotel suitable for families with children?
Children are allowed. Families appreciate the location and child amenities, but note that compact rooms and few laundry machines may cause queues.
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