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Chester Inn & Suites

★★★·7.7/ 10Good
·Hotels
📍11440 Chester Road · Sharonville ↗
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 38 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the convenient location and friendly front desk staff, with some noting comfortable beds and spacious suites. Major complaints involve discrepancies with advertised amenities, specifically the lack of breakfast and unusable pools. Hygiene issues are frequent, including dirt, odors, and pests. Some facilities are outdated, and a few staff members were reported as rude.

Dimension scores · cross-source

Location8.0
Service7.2
Value7.1
Rooms7.0
Cleanliness6.8
Surroundings6.8
Facilities6.7
Wi-Fi6.3
＋ PraisedConvenient location near convention center and dining · Spacious rooms with comfortable bedding · Functional pool and gym facilities · Attractive common areas and quiet atmosphere
－ ComplaintsAdvertised complimentary breakfast unavailable · Poor room cleanliness with hair or stains · Broken or unheated pool, missing towels · Aging building requiring updates and remodeling

KEYSuitable for budget travelers prioritizing location. Verify breakfast and pool availability before booking. Guests sensitive to hygiene should inspect rooms carefully upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
The hotel boasts an excellent location (score 8.0), just 1 mile from I-75 and near downtown Cincinnati. Guests praise its convenience for accessing highways and local attractions.
diningDoes the hotel offer breakfast?＋
Most reviews indicate that no breakfast is provided, which contradicts some advertisements. Guests are advised to plan meals elsewhere as this is a frequent complaint.
facilityWhat is the condition of the swimming pool?＋
Although an indoor pool is listed, reviews frequently report it being closed, unheated, or having poor water quality. With a facility score of 6.7, expectations should be managed accordingly.
roomHow are the room facilities and comfort?＋
Room scores average 7.0, with some suites offering spaciousness and comfortable beds. However, some rooms suffer from outdated facilities, odors, and cleanliness issues, so inspect upon arrival.
serviceIs the front desk service friendly?＋
Service scores 7.2, with many guests praising the friendly and professional front desk staff. While rare negative experiences exist, the staff's hospitality is generally a strong point.
familyIs this hotel suitable for families?＋
Children are allowed, and proximity to Coco Key makes it entertaining. However, due to potential hygiene and safety issues in some rooms, parents should inspect accommodations carefully before settling in.
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