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Alma House

★★★
·Cottages
📍Alma House Alpine Terrace, Richmond, England, DL11 6TL · Richmond ↗
GardenLuggage storageFree WiFiSmoke-free propertyTours/ticket assistanceWheelchair accessible
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the vibrant New Bahru location, modern amenities, and helpful staff. Common complaints involve poor room layouts (pillars, hard-to-access beds), thin sound insulation, insufficient storage, and infrequent cleaning, affecting overall value perception.

Dimension scores · cross-source

Wi-Fi9.3
Service9.2
Location8.8
Cleanliness8.6
Rooms8.5
Value8.2
Facilities8.2
＋ PraisedExcellent location with abundant dining and shopping · Convenient transport links near MRT and buses · Friendly and responsive staff · Modern and clean rooms
－ ComplaintsCramped room space with limited movement · Insufficient storage and few hangers · Missing amenities like coffee makers or irons · Uncomfortable mattresses or cleanliness issues

KEYIdeal for those prioritizing dining/shopping convenience. Check room layout details, consider noise sensitivity, and note cleaning frequency.

FAQ · grounded in hotel data & reviews

locationHow is the location? What convenient facilities are nearby?＋
Located in the vibrant New Bahru area with excellent access to dining and shopping. Guests praise the convenient location and comfortable co-working lobby.
diningDoes the hotel offer breakfast or dining services?＋
The hotel does not mention an in-house restaurant or breakfast. However, its prime New Bahru location offers abundant dining options, and some rooms feature fully equipped kitchens.
familyIs this hotel suitable for families?＋
Yes. 23 family guests found rooms spacious with a homely feel, near supermarkets and play areas in New Bahru. Note that some reported infrequent cleaning and morning delivery noise.
businessWill business travelers enjoy their stay here?＋
Highly suitable. 24 solo travelers praised the location and transport links. The lobby features a comfortable co-working space, and Wi-Fi scores an excellent 9.3.
coupleWhat are the pros and cons for couples?＋
Pros: Excellent location, convenient downstairs facilities, in-room washer, and friendly staff. Cons: Pillars may affect layout, poor sound insulation, and corridor noise can be disruptive.
roomHow are the room facilities? Are there any design flaws?＋
Facilities are modern with washers and free WiFi. However, Studio and Deluxe rooms often have design flaws like pillars obstructing flow, hard-to-access beds, and insufficient storage.
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